Better service than that.
I'm under no illusions that the delivery drivers have a hard time and are under a lot of pressure to get parcels delivered. Still no excuse to do what they do though.
Unfortunately this doesn't just happen around Xmas time for us. It's throughout the year.
If I offered that poor level of service to my customers when I'm under pressure, I don't think I would have a job.
Parcel mix ups I can understand happens at busy times such as now, and as long as it's rectified then I accept it can happen, but not being bothered to even ring a doorbell, instead throwing the parcel over the gate, isn't on.
Totally agree ~ Unfortunately though some people are just tools so it doesn't matter what job they do it's their attitude towards it that sucks.