R35LEE Posted July 11, 2012 Posted July 11, 2012 Just been told it's all across the UK and they have no idea of timeframe for the fix Quote
Chris`I Posted July 11, 2012 Posted July 11, 2012 Works fine for me in Reading Please do remember that customer support are actually the last people to ever know about anything, so any information they give is 99.99% wrong Quote
Ekona Posted July 11, 2012 Posted July 11, 2012 My giffgaff is still working *touches wood* *head explodes from too many double entendres* Quote
Chris`I Posted July 11, 2012 Posted July 11, 2012 I assume its this http://status.o2.co.uk/ Making calls and using data We are currently seeing a problem on our network affecting some of our customers. Those customers affected will have difficulty making or receiving calls, sending texts or using data. Our Engineers are dealing with the problem as a priority and we hope to restore full service as soon as possible. Quote
buster Posted July 11, 2012 Posted July 11, 2012 mine s fine but it never rings anyway....billy no mates Quote
S1an1de Posted July 11, 2012 Posted July 11, 2012 Its only a partial outage, therefore not effecting every o2 connected device. From what we've seen here its only affecting the newer handsets/connections ...e.g iphone 4s's The vast bulk of our M2M 3g sims are working fine. Quote
Flex Posted July 11, 2012 Posted July 11, 2012 My giffgaff is still working *touches wood* *head explodes from too many double entendres* seems we've been ignored! Quote
S1an1de Posted July 11, 2012 Posted July 11, 2012 Email notification we've had fro o2.... Hello We’re having a problem with 2G and 3G voice & data services. We’re trying to fix it now. We’ll email you again in an hour with an update. Or sooner if we fix the problem. If you’ve got any questions, call our customer service team on the usual number. You’ll need the reference number 8272946 when you speak to them. Sorry for any trouble we’ve caused you. Kind regards Service Experience Management Centre We’ll do our best to tell you if there’s a problem with the network, or if it’s going to be affected by any changes we’re planning. If you want to change who this email goes to, email SEMC@o2.com. Quote
spursmaddave Posted July 11, 2012 Posted July 11, 2012 mine s fine but it never rings anyway....billy no mates Awwwe post your number and I will call you when I'm on nights Quote
Builder49 Posted July 11, 2012 Posted July 11, 2012 Mines still out, has been for nearly 4 hours now.... Im on a 4s Bedfordshire, so not all up north. Quote
spursmaddave Posted July 11, 2012 Posted July 11, 2012 Mines still out, has been for nearly 4 hours now.... Im on a 4s Bedfordshire, so not all up north. At least the mobile dating sites are having a well earner breather Quote
DoogyRev Posted July 11, 2012 Posted July 11, 2012 Mines still out, has been for nearly 4 hours now.... Im on a 4s Bedfordshire, so not all up north. At least the mobile dating sites are having a well earner breather Quote
R35LEE Posted July 11, 2012 Author Posted July 11, 2012 Mine hasn't come on at all since 3pm Balls Quote
glrnet Posted July 11, 2012 Posted July 11, 2012 Help desk here, just turn it off for a couple of minutes sir and then turn it back on, should be fine Mine hasn't come on at all since 3pm Balls Quote
R35LEE Posted July 11, 2012 Author Posted July 11, 2012 Has been turned on and off all bloody day in the hope it may make a difference. Hope O2 sort it soon Quote
Stew Posted July 11, 2012 Posted July 11, 2012 No issues all day with me. I've seen a lot of people on Facebook complaining though! Quote
Keyser Posted July 11, 2012 Posted July 11, 2012 I can make calls but not receive them Been bad all afternoon. edit: Stops Billy no mates Buster calling me though! Quote
Lexx Posted July 11, 2012 Posted July 11, 2012 Mine works....but the guys sat next I me doesn't! Quote
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