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rtbiscuit

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Everything posted by rtbiscuit

  1. i had no issue with them trying to adjust it, thats what we discussed, but they didn't do any of the adjustment that was talked about.and like you said it was the point of not telling me or discussing it with me. i could understand if i wasnt there, but i sat in the show room for the 3 hours that they took. what annoys me is they told me they had spent an hour filing it. but i teach woodwork metal work and i work with plastics and i know what 1 hours filing looks like. they did 30 secs of filing and then broke out the soldering iron to remove bits. thats fair enough, but the removal of the front of the fasia wasn't needed. it was the right size. i don't like being taken for a mug. i know how it should have fitted and what is and isn't possible with the materials. i would have understood if they brook it and told me but it was the sneekyness of putting it in the box and saying nothing i dno't like. i even know when they broke it as it was the time that they suddenly shut the door and went very quiet.
  2. i had one of the 2.2 civic type S Gt diesels was a good car, nice to drive, and not slow off the mark, and when it was chipped it was pushing out some serious torque. i only swapped it in for the Zed as i wasn't doing the milage anymore and wanted something even more fun.
  3. well they reckoned they would have added their own finishing fasia to finish it off. might just do the same then and see if any one on here wants it.
  4. they are on my other computer, will take some new ones to show what they have done. i reckon i can get it back to saleable state, i can make a new fasia at work with the laser cutter and bond it in. the rest of the stuff that they did will be hidden once fitted. might even make a carbon fibre facia for it.
  5. i'm still to see my first GTR
  6. she could be looking for advice on a new walk? strut that stuff !
  7. i recently had my sat nav fitted and although they didn't fit it how i wanted to due to size issues they did fit it and i have been happy with that side of the work. What i have slightly struggled with is that i bought a brand new retractable cubby for them to use. they weren't able to and told me they had filed it to try and fit the unit in it but it wasn't possible and they had put it back in the box. i later sold the cubby stupidly without checking it only to get an upset buyer tell me the unit had been butchered. i refunded the buyer and got the unit back. what they had done was remove the whole front of the fasia (badly with a craft knife). and they had also snapped the side of the fasia and used a soldering iron to glue it back together. none of which they had told me. so i emailed them to explain my disapointment and asked for some kind of compensation for or towards the unit. especially as it was just over £100. here is a copy of my email and there responce. have i been unreasonable in what i asked, are they right in there response or am i right in pushing for something? .................................................................................................................................................................. my email Dear Simon Wallis, I recently visited your company to have a Pioneer Avic F500BT fitted to my 350z, admittedly it wasn't fitted how i was expecting but fully understand the limitations of what can and cannot be done. The unit works fine and does exactly what its meant to do and that i am very happy with. What i am not happy with and very annoyed about is that i supplied your fitters with a brand new centre cubby to fit the satnav into. I ordered it brand new from the factory and had to have it shipped in from Japan as they don't make them in this country. The Item cost me Just over £85 exc.. shipping etc and was ordered from JDM performance.co.uk here is a link to the item http://jdmperformance.co.uk/item_detail ... odID=57881 . I was told it would be possible to fit it into this cubby and replace the old one currently in the car, during installation it was found that the item would not work with my Satnav and that it wasn't possible to adjust either item to make it work. i was told that the fitters had done about 30 min of filing and that it wasn't going to fit, so they had put it away and fitted it how it is now, with out the new cubby. If this was the case i would not have had a problem, i understand not everything goes to plan, and sometimes things have to be changed; what i can't believe is what actually had been done. The centre cubby i supplied you with has been absolutely butchered, the whole front section has been cut out wonky; this doesn't make sense as the original screen fitted behind it fine and only required a small oval cut on one side to allow for the knob, the unit has been snapped, and then quickly gummed back together using a soldering iron; which no one even told me about as if it was being hidden worse still no decent plastic cements were used, and the soldering iron repair will have left the plastic brittle and as soon as any pressure is to be applied then it will snap., there are bits cut and missing, but with no real reason why, as the sections that they have removed, didn't need to be. I am a technology teacher, and teach kids how to use tools and the 30 min of filing that was talked about is definitely not evident, the damage done to the unit was completely unnecessary and the parts that did require removing were still there. i was hoping to sell the unit on to some one who could use it to recoup the original money i had spent to supply your business with the right parts but all I'm left with is scrap plastic worth nothing. i would like compensation towards the unit and the damage done to it. I know you have a good reputation and I'm sure you have built that up over the last 25 years through good work and customer service. i am member of several performance car forums and would like to be able to recommend your services onto other users, but at the moment i don't feel that i can due to the damager caused. I hope you can understand my point of view and that we can come to some kind of agreement. i will attach photos of some of the damage for you, and i am happy to bring the item in for you to look at. Yours sincerely Richard Thompson .................................................................................................................................................................... their response. Dear Mr Thompson, I was the person who under took your booking, installation and handover of your installation. First of all Dave Wallis Car Audio ltd, Never specified the system you had installed or were never consulted on the equipment chosen. The Dash board trim was supplied to Dave Wallis Car Audio ltd and was out-sourced by yourself as an uneducated guess to its compatibility in this installation. Upon the date of installation on the 29th May 2009, you briefed myself on this installation, showing me what you were expecting based on your own decision to purchase an Avic F500BT and an imported dashboard component. My exact words regarding the install of the screen to the dash board component. "It looks as though it should fit however you never know for sure until you start the install". At this time you never placed any sanctions on what was expected should the component not be compatible. While attempting to mount the screen into the component much filing and trimming was essential to ascertain whether the screen was going to fit. The Screens only viable method of installation was as a surface mount not behind the trim as you mentioned in you email but never mentioned upon installation. Had the screen of fitted we hold fitting kits to dress all of the filing so the install would be finished to a high standard. With regards to our filing methods there are no methods in which the work can be carried out without leaving the trim scarred on this install. In total over an hour was spent trying hard to match the two components together, which Dave Wallis Car Audio ltd had no part in specifying. We do have a fantastic reputation in town for over 36 years and your case has no bearing on our ability. Our customer service goes far beyond what is required from us. I feel sympathy that you have an expensive trim which has no use, However as an adult you made your own decision to research the products that you purchased and had your own visions to its compatibility. The final result of the installation is one finished and handed to you where our services could be recommended. Dave Wallis Car Audio ltd, has no liability towards the Trim in question, and its upsetting that you feel as though compensation is justified. The compensation culture which is amongst us today is not making us responsible for our own bad judgement. It just makes us feel as though someone else is always to blame. I hope as a school Teacher that you agree this is something children should learn not to do ! I hope you understand our position on your complaint and that you may feel any future services we offer is obtainable. Yours sincerely Simon Wallis.
  8. mate i know your pain, i've had it on 3 cars, haven't bothered buying any for the zed. normally kids, take them as souverniers
  9. Hi Mark, I'd swap it for another Endurance High Gloss Tyre Gel if this suits... Maybe!!! Just trying to think of what I need at the mo!! maybe we could split a pack between us, as i would like the tyre applicator and leather care stuff. don't need anything else as i already have most of it.
  10. ouch where do you live bagram airbase afghanistan mine is 1 years no claims 3 points all mods £700 with admiral i found the biggest reduction was being married and putting my wife on the insurance. cost more not to put her on.
  11. lol i was just thinking about those a moment ago, its ok mate, as they say patience is a virtue, the longer you wait the more you appreciate things. i'm easy at the end of the day, your doing me the huge favour, so i can't complain. don't worry about a box, do what i would do wrap them up in bubble wrap and then brown paper and send them like that. can always pad it out and maek it wider with scrunched up newspaper if you want to make it fatter. at the end of the day, when ever they turn up is fine by me
  12. i'm out for a meal with some teachers tonight, but should be back around 9 pm, will chase up from there. hopefully post with the update then
  13. lots of people forget that this was a 30k car, and the same with any high end car, is you pay a premium for parts. you won't find me paying that for nissan parts, i'd rather put in better quality aftermarket stuff, which is normally either cheaper or the same price.
  14. i have a nismo front bumper which i'm currently restoring, mine is a copy and its just standard mesh held in place with kind of fold over clips. i'm going to be putting new mesh in mine to revamp it. you should be able to put in what ever you like, i'm going to be looking for a nice SS woven mesh, not a steel or ally split cut mesh. trying to find a nice small hole pattern. basically put in what you like. don't think there si a specific nismo grill
  15. anyone know of a good auto electrician, i think i've go to the point where i have to go to a pro, i can give them all the symptoms and things i've tried, and it should make it fairly easy for them to diagnose and fix.
  16. lift off the centre console put on gaitor, replace centre console. only when i fitted it i couldn't get the centre console off completely, so i pushed it doen the gaps, and got my ahnd in undrneath and pulled it into place.
  17. hotrain looks good, i must admit i want to change the headunit in my car for a nice screen, but its a toss up between that and getting the body kit on at the moment.
  18. piece of p1ss, i would suggest getting the alignment checked afterwards incase you knocked your suspension out when you did it
  19. i prefer the rays to the GT4 wheels
  20. not taken it out for a drive yet to test it out, but it does feel nice in the hand. makes a big difference to the inside. just tie's it all together now.
  21. Got all excited today when i got home from work, not because i had to pay £15 customs charges, but because i could finally go and collect and fit my Nismo gear Knob. Thanks to the Raffle that the Chilli's ran i was able to purchase my lovely new gear knob with my prize. and it wouldn't have been possible without the help of Adam at Z1 auto in the US. he sourced and supplied me with my perfect knob. i'd been eyeing them up since i had joined but couldn't stomach the high price tag, but thanks to adam and the chillis i was able to get the Nismo Titanium Gear knob. at the same time i also fitted the new gaiters i got from redlinegoods.com these are amazing quality and really well finished and a bargain at the same time. leather quality is so much better than the cheap vinyl cloth that nissan used. so here are the pics
  22. he does a lot of work with the celicas as that was his original show car (not that actual one, his is white, but his wife ahs it now) his current is a very nice supra, saw it when i was last up there. very nice. not all his stuff is to my liking, but some of his stuff is absolutley stunning. looks like a good turnout. some cracking pics, and your car looks stunning by the way.
  23. ok just taken the car for a drive and got 5 min down the road before passenger side went out my accurate guess is that its blown the fuse again. but don't know whats causing it. also the drivers side took 2 attempts to ignite properly so i'm fairly certain that drivers side ballast and igniter is damaged, most likely by water, so will replace that when i get the chance. my question is now, is what is causing the passenger side to blow the fuse? could a faulty ballast be drawing too much current. my guess is that due to the horn problem the passengers side is drawing too much current from somewhere, most likely the horn relay, but i'm unsure on wehre the 2 cross. or could it be an earthing issue else where?
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