I must admit,iv not had any experience in the last 15 years of the NHS directly,but recently,one of my nans had a stroke,which she has now fully recovered from,but while she was in hospital recovering, they discovered bow cancer. She had her operation last week,and today was released from hospital,not back to full health,but getting there. She is nearly 82!!
My other nan has been in hospital recently after a fall,and although she is now in a care home for rehabilitation, (which is actually very nice) she was and has been well looked after by the system. To be honest,id be happy to pay as I use,which is what happens in the USA i believe. Though i have been lucky and never broken anything,or had a serious illness other than Asthma as a child.
I get the Norwich union cover through work,but regardless,id still rather pay for private than use the NHS.