Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 (edited) 26 minute conversation later with Mariella Colette the President of Motordyne Engineering, my understanding is: • the other two authorised traders in UK have complained about TORQEN selling Motordyne products cheaper (I have to apologise to the members of this forum for trying to help people in here by responding to the group buy request with a 15% discount) • Motordyne doesn't want TORQEN to be an authorised trader for now as apparently there is a freeze on new dealers in place. • Hydrazine is actually a Motordyne employee, most likely Mariella • after kindly explaining Mariella that if they don't remove TORQEN name from the page posted above it leaves me no choice but to hire an attorney to deal with it locally, it looks like our name has been already removed - https://www.motordyn...pages.php?pID=1 • all orders placed trough TORQEN are warranted by TORQEN. You don't have to send your products to Motordyne in USA, you only have to contact us and we will sort it out. • we will still sell Motordyne products as before and hope one day Motordyne will realise that we're actually market and sale their products, we help with the brand awareness by presenting their products on our website like no other company in Europe, with top quality photos and accurate description, therefore we generate more sales/revenue for them. TORQEN has a hard earned amazing reputation and will always be top advocate for amazing products like the Motordyne ones. We're extremely proud of what we have achieved so far and we will continue to serve our customers to the best of our abilities every day. Now that's out the way, we're shipping the parts this week from USA, so happy customers next week Edited March 2, 2016 by Adrian@TORQEN Quote Link to comment Share on other sites More sharing options...
glrnet Posted March 2, 2016 Share Posted March 2, 2016 Oh wait, link working now... Not working for me *edt* That explains that then ^ Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 Oh wait, link working now... Not working for me Check the link in my post, Graham, it was like this: Quote Link to comment Share on other sites More sharing options...
glrnet Posted March 2, 2016 Share Posted March 2, 2016 I know, I saw it, I guessed it had been taken down before you posted Quote Link to comment Share on other sites More sharing options...
Mj86 Posted March 2, 2016 Share Posted March 2, 2016 Who are two authorised traders that made complaints against you? Quote Link to comment Share on other sites More sharing options...
Ekona Posted March 2, 2016 Share Posted March 2, 2016 (edited) Edited due to new info. Edited March 3, 2016 by Ekona 1 Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 Who are two authorised traders that made complaints against you? I'm not going to name anyone, feel free to email Motordyne and ask who are their authorised sellers in UK. Quote Link to comment Share on other sites More sharing options...
GreenLandy Posted March 2, 2016 Share Posted March 2, 2016 Pretty easy to work out too....heck, google that and this forum and you'll work out who one of them are. Poor behaviour from them, know where my business won't be going. Not the first time I've heard of this either. 1 Quote Link to comment Share on other sites More sharing options...
HaydnH Posted March 2, 2016 Share Posted March 2, 2016 I'm not going to name anyone, feel free to email Motordyne and ask who are their authorised sellers in UK. Actually it's listed on their website so a quick google would find it. Personally I don't have a problem with the other dealers complaining, if Motordyne want to ensure that their products are sold in a manner that is in line with the quality of their products then they need a pricing structure to suit that model. For example they could sell to anyone at RRP, but sell to their authorized dealers at RRP less x% so that they can also sell at RRP (or lower if they wish) and still make a profit. Quote Link to comment Share on other sites More sharing options...
AliveBoy Posted March 2, 2016 Share Posted March 2, 2016 I don't understand Motordyne, if they don't want someone to sell their products, why sell to that person in bulk!? They can't seriously think Adrian personally needs 30 exhaust systems and 20 sets of decats?! Bizarre business model! 1 Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 What a shambles of a company. Motordyne, I mean. Utterly crap customer service, and even if you did purchase direct I wouldn't trust them to honour a damn thing. Guys, from now on I would ONLY deal direct with Adrian when buying MD stuff. I understand their approach, they're trying to protect their authorised dealers. I've suggested for them to come up with a Minimum Asking Price policy, I wouldn't have a problem sticking to it, although I would prefer to help members on here once in a while with discounts if I can. This will be very difficult to control however due to the exchange rates and many other reasons. What's really funny is that we sold more Motordyne products in the last 12 months than any other authorised traders in UK, I can bet anything on that, yet we're not authorised dealer yet Funny, very funny. They will soon realised we mean business, we're very passionate about what we're doing and we're dead serious about it. 1 Quote Link to comment Share on other sites More sharing options...
Sargara Posted March 2, 2016 Share Posted March 2, 2016 (edited) So does this mean the Motordyne exhaust people can jump on the ARK groupbuy so we can get that moving instead? Edited March 2, 2016 by Sargara 1 Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 So does this mean the Motordyne exhaust people can jump on the ARK groupbuy so we can get that moving instead? :lol: No, the Motordyne products are leaving from USA this week, should be here next week Nothing and nobody can stop TORQEN, trust me! 1 Quote Link to comment Share on other sites More sharing options...
Piranha Posted March 2, 2016 Share Posted March 2, 2016 Surely the discount is coming out of torqen's bottom line so if the other traders wanted to, they could do the same. Seems unfair to me. Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 Surely the discount is coming out of torqen's bottom line Exactly so in this situation. In other situations where the manufacturer is able to discount some of their products with different occasions, we always pass that to our customers. 1 Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 2, 2016 Author Share Posted March 2, 2016 We're waiting for Mike / veilside z to reply on his message and we're good to go. We've planned to ship on Thursday, so all parts should be already with you guys before the next weekend hopefully. As we have a few guys that dropped out because of funds, anyone else needs a Motordyne product, let me know on here, there is still time before Thursday to add more products 1 Quote Link to comment Share on other sites More sharing options...
Lexx Posted March 2, 2016 Share Posted March 2, 2016 Sorry to lock this Adrian, but it is getting out of hand and accusations will surely follow with 2+2 not always equalling 4. I'll tidy it up when I get a chance and re open it Quote Link to comment Share on other sites More sharing options...
Will370z Posted March 3, 2016 Share Posted March 3, 2016 Thread tidied and reopened for the purposes of continuing the group buy. Please keep your posts on topic and relevant to the group buy. The other "matters" raised in this thread are under investigation by the team. Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 3, 2016 Author Share Posted March 3, 2016 Thanks Will! Last orders taken today, we're shipping to UK tonight. 2 Quote Link to comment Share on other sites More sharing options...
cascade88 Posted March 3, 2016 Share Posted March 3, 2016 Edited by Mod - keep on topic please. Adrian, am I too late on this to go for a plenum spacer? Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 3, 2016 Author Share Posted March 3, 2016 Adrian, am I too late on this to go for a plenum spacer? No, Sir, feel free to place the order, check the first post for details and link. Because of the time difference, there's still time Adrian Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 3, 2016 Author Share Posted March 3, 2016 (edited) First post updated, new member added, some orders delivered, all other orders have been paid for, we're good to go. Edited March 3, 2016 by Adrian@TORQEN Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 4, 2016 Author Share Posted March 4, 2016 Thanks everyone for taking part in this group buy. Parts left USA yesterday, will arrive here on Tuesday or Wednesday then will be shipped to your address the very same day. We'll keep you updated once they're landed to us. I'm hopping by Friday everyone has their parts delivered ready to install over the weekend Group buy now closed. 2 Quote Link to comment Share on other sites More sharing options...
Adrian@TORQEN Posted March 9, 2016 Author Share Posted March 9, 2016 All orders shipped, tracking provided in your emails and in your account. Thanks everyone for taking part in this group buy! Looking forward to some pictures and videos once they've been fitted 1 Quote Link to comment Share on other sites More sharing options...
delz0r Posted March 9, 2016 Share Posted March 9, 2016 Awesome, can't wait. Thanks Adrian. Quote Link to comment Share on other sites More sharing options...
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