What sort of ungrounded statement is this?! You haven't done business with us at all.. Generalising like this is ridiculous.
Ungrounded? Hardly.
Pritchard, who has used you, has said that you tend to reply more to emails with flowery subjects in the title. If that's wrong then fine, I hold my hands up, but guess what? The fact that you tend to ignore this place unless prompted by your mate (your last post was January, I notice) kinda also gives the game away. The OP has been desperately trying to get hold you of you with zero luck, and I very much doubt that if Adrian hadn't prompted you that would continue to be the case.
And yes, I am negative, especially when confronted with BS. I have a relatively low tolerance for stuff like that. Although I'm not a keyboard warrior at all, I'll happily say whatever I say on here to your face. Ask Amy if you want proof.
Taras, I'm sure your work is good and I'm not knocking that at all. What I was implying is that choosing to reply to customers selectively on whether or not they choose to decorate the subject line on their email is a ridiculous way to do business. Of that, I'm pretty sure you'd agree with me.