When i read line 3 of your opening post MCook I knew what was coming. I have been beaten to it in the comments.
You will soon learn there are places that are for Car People, and then theres places for those who arnt.
Kwik Fit : The McDonalds of the motor industry.
Make sure you take times, dates, record conversations that have been had today. I've been in a similar situation like this before when verbal promises became a letter to Trading Standards because they ''forgot'' their fck up.
Sorry to hear all the same, I image you was really loking forward to getting these on.
Pritchard
OI! Leave McDonalds alone