The Bounty Bar Kid

Many a large business has been closed down due to profit killing by theft and fraud tactics. It ends up affecting payroll budgets and staff hours/pay. It hurts the little guy more. My store lost £31,000 in stock last year. £40,000 the year before and £45,000 the year before. That's just in stolen stock. That affects our profits. Which currently is £80,000 lower than last year. We hopefully will end up with a small profit, so we consider ourselves lucky not to be one of the stores chosen to close down. Each year therefore we've had our payroll budget cut to even out the loss of profits. Yes some is due to lack of sales, but when rent prices are so high on the high street, and footfall is low. We'd be closed down if we lost another £40,000 in profit as we'd be loss making. Btw we're considers a top 50 profit store out of 170 stores. Not many make a profit. Some stores in my company are losing £300,000 a year net profit. But they can't close them down as they're considered high profile stores. eg in major cities. I'm not in a high profile store, so we're likely to be closed down if we began making a loss. The company has had a freeze on all pay increases in the last three years to help protect the business. Woolworths didn't do that and they pretended everything was okay and that's a reason they went under. So please don't forget that the big companies hire the small guys who need fraud and theft to be cut. not sure you can link people stealing to someone wanting there item that they have paid for replaced as its substandard how much did you store lose from returned item that where faulty? as i assume they get sent back to the manufacture for a credit with them Some items aren't returned as we have to take the hit for it. This is due to customers taking the ****. I'd say about 5% of total faulty refunds are dodgy or unwarranted. We had a lady recently who said that her bedding was faulty. it wasn't but just cos we refused she decided to Chuck her king size duvet covers and pillow cases at our staff and then walk off saying she's not going to take it back. Then we get a phone call from customer services saying we have to refund her as she left it in our possession even though it was her choice and against ours. we did tell her she couldn't do it. We ended up refunding her £100 for something that was used and not faulty. So we couldn't claim the money back from the manufacturer. I've had others try to return clothing as faulty when white obviously it's not. I had one person who tired to return a size 12 jacketcos it'd ripped. I told her no as it's not a manufacturing fault. She wasn't happy with that. Esp when I told her she's obviously not a size 12 and she should have got a much bigger size. She called me rude and I stated that I wasn't being rude but being truthful. I said she was more of a size 16-18. She asked me how I'd like being called bald. I told her it's the truth so I wouldn't care. We get lots trying lots of stuff. People returning used goods and then we can't sell them as its used. People swapping price tickets. A general statistic is that a third of people will never steal. A third will steal. a third will steal if given the opportunity. Same with regards to dishonesty.

When you buy something, consumer law says the item must be fit for purpose. For example, a toaster must be able to make toast and a washing machine must be able to wash clothes. As well as being fit for their normal purpose goods must also be fit for any specific purpose that the seller told you they would be fit for. The law which gives you this right is called the Sale of Goods Act 1979. Ever heard of the term unsuitable? As in unwanted cos you've changed your mind. I do go on to explain faulty/damaged goods later. yes an item that is unsuitable for its job, its not in reference to the Op i said it. more the fact the info you gave out was incorrect, Yes there is a law that says an unsuitable product must be replaced/refunded Okay so my bad. I meant unsuitable as in you changed your mind. Not unsuitable as in not fit for purpose. that comes under faulty goods so to speak. There is no law that states you're entitled to a refund or replacement if you decided that you didn't like the item. Excluding distance selling regulations. Unsuitable cos it's not fit for purpose as in faulty, then yes there is a law for that.

Many a large business has been closed down due to profit killing by theft and fraud tactics. It ends up affecting payroll budgets and staff hours/pay. It hurts the little guy more. My store lost £31,000 in stock last year. £40,000 the year before and £45,000 the year before. That's just in stolen stock. That affects our profits. Which currently is £80,000 lower than last year. We hopefully will end up with a small profit, so we consider ourselves lucky not to be one of the stores chosen to close down. Each year therefore we've had our payroll budget cut to even out the loss of profits. Yes some is due to lack of sales, but when rent prices are so high on the high street, and footfall is low. We'd be closed down if we lost another £40,000 in profit as we'd be loss making. Btw we're considers a top 50 profit store out of 170 stores. Not many make a profit. Some stores in my company are losing £300,000 a year net profit. But they can't close them down as they're considered high profile stores. eg in major cities. I'm not in a high profile store, so we're likely to be closed down if we began making a loss. The company has had a freeze on all pay increases in the last three years to help protect the business. Woolworths didn't do that and they pretended everything was okay and that's a reason they went under. So please don't forget that the big companies hire the small guys who need fraud and theft to be cut.

There is no law that states any retailer should take an item back due to it being unsuitable. A contract is formed between seller and buyer upon exchange of payment. Only faulty items are regulated by law. Go along with most of that BBK, but it's a bit of a sweeping statement. Formerly "distance selling", now Consumer Contracts Regulations, allow you to cancel many items within seven working days from the day after you recieve your goods. Sorry, I forgot about distance selling regulations in my answer. I tend to deal with non distance selling retail.

When you buy something, consumer law says the item must be fit for purpose. For example, a toaster must be able to make toast and a washing machine must be able to wash clothes. As well as being fit for their normal purpose goods must also be fit for any specific purpose that the seller told you they would be fit for. The law which gives you this right is called the Sale of Goods Act 1979. Ever heard of the term unsuitable? As in unwanted cos you've changed your mind. I do go on to explain faulty/damaged goods later.

Refurbishment???

Wrong. The contract is between retailer and purchaser. not retailer and the birthday boy. So they don't have to do squat. Also lol at some of the above. There is no law that states any retailer should take an item back due to it being unsuitable. A contract is formed between seller and buyer upon exchange of payment. Only faulty items are regulated by law. In the case of damaged/faulty goods, it's down to the buyer to identify these within a timely manner. Some businesses may take them back and honour a refund or exchange. but many may decide not to. this is down to the number of people who do it often and therefore we suspect all are dodgy. unfortunately the innocent get buggered but that's why you should check it asap. Where's the proof you didn't do it and are now trying to get one over them? Yes they dont have any proof it wasn't them but the law stands with them. They can't be expected to physically check every single item. An element of faith between the retailer and manufacturing company is required. It's down to the end user to make the final inspection and if a fault is found then the retailer will exchange and then give the item back to the manufacturer.

You selling up?

lucky you!

He's one of us

Go via insurance. It'll work out cheaper in the long run if you get screwed by them.

Great news but still consider getting cctv put up.

Something for sale? And that's what I was thinking the other day. Suddenly 34 posts in a short time, not been on the forum for over a year and finishing on 100 posts. Coincidence??? Mmmmm... Btw the I don't think any of the mods or admins were born yesterday, or in the last few years. Hell I'd even stretch to say not even in the last few decades! Maybe century for one!

I know he styled it on Cadburys purple so I'd suggest starting there.

He's banned. Don't ask why and he wouldn't give it out. He's very protective over it.

no need for ebay fees here, hence lower price. Just trying to say someone is gonna get a bargain.

Smudgeon had his purple colour custom made. Took a few attempts for his body shop to get it spot on to his liking.

GLWTS I'm putting up my 450d tomorrow on eBay to upgrade to a 70d. A low shutter count 450d like yours usually sells for £200.

What a tw@!

I'm working that weekend

Unless someone is selling their own custom one, you'll have to do the same. Buy hr one and get it painted in azure as they never came out in that colour.

Not bad, it's not a Ferrari though!