rtbiscuit Posted November 6, 2013 Share Posted November 6, 2013 I've been with Southern electric for years, they send me a bill i submit a reading they email me back how much i actually owe, i pay it, life is good. I recently have been told and seen a lot on the news that switching will save me money. so i went online on to Uswitch and money supermarket. now on Uswitch i was shown a max saving of £140 a year, but on money supermarket £210. now that all sounds great, I'm even happy to go and swap to direct debit to save money and reduce the quarterly bill. but what put me off is i went and looked at the energy supplier reviews. its scary they are horrific, very few come out well and the really good ones don't do my area. so my question is who do people use, are they any good? and if you had to avoid anyone company who would it be? at the moment first:utility are apparently my best option on both sites but they seem to be completely useless on customer service and ability to provide an accurate service. alternatively I'm looking at E:ON they seem to fair about in the middle for supplier customer feedback. and only about £20 worse off on the saving a year. I dont wat to swap out to something else on the promise of cheaper and then end up worse off. Quote Link to comment Share on other sites More sharing options...
Flex Posted November 6, 2013 Share Posted November 6, 2013 It's a complete nightmare, they all have different tariffs and rates so you cant bench mark them because it's just too confusing. It all needs standardising so it transparent. I realise this is no help. Quote Link to comment Share on other sites More sharing options...
Beavis Posted November 6, 2013 Share Posted November 6, 2013 Chesterfield should be the best person to contact on this. I am in the same boat and I am also with SSE and first utility look to be my best option also. Quote Link to comment Share on other sites More sharing options...
Ekona Posted November 6, 2013 Share Posted November 6, 2013 They're all as bad as each other. By which I mean that any of the ones I've ever used have been fine, and I've never had an issue with either EON or currently EDF. I'll never go DD to save £5 a year because I'd rather have the money in my account than theirs, but other than that I just choose the people with the cheapest tariff and away I go. Everyone says that BT, Sky, TalkTalk, Tesco, Ford etc are all shite as well, but then if you have a lot of customers you're going to get the vocal minority rise to the top. Actually, scratch that. TalkTalk areawful. Quote Link to comment Share on other sites More sharing options...
stuarty Posted November 6, 2013 Share Posted November 6, 2013 Been with EDF for a few years now and customer service is really good. Currently on a fixed rate blue tarriff until april. If prices go up i'll move! Quote Link to comment Share on other sites More sharing options...
Paddy78 Posted November 6, 2013 Share Posted November 6, 2013 I would never go with NPower on principle... there is literally no discernable difference between suppliers, except price. Quote Link to comment Share on other sites More sharing options...
ATTAK Z Posted November 6, 2013 Share Posted November 6, 2013 I would never go with NPower on principle... Reason ? Quote Link to comment Share on other sites More sharing options...
Tarmac@TarmacSportz Posted November 6, 2013 Share Posted November 6, 2013 I'm with EON, I have to say I'm happy with the bills and never had an issue Quote Link to comment Share on other sites More sharing options...
aidan Posted November 7, 2013 Share Posted November 7, 2013 EON now - right pain changing over. Fixed for two years just before the price hike. Was with Scottish power before - took me nearly 12 months to claw back 1600 quid I'd overpaid due to there faulty meter and me paying by DD (never checked LOL). Quote Link to comment Share on other sites More sharing options...
Paddy78 Posted November 7, 2013 Share Posted November 7, 2013 I would never go with NPower on principle... Reason ? Due to their methods of signing up new customer's on the door step. I'm sure other suppliers did it, but npower were the only ones who tried it at my house. Blatantly lying and very pushy salesman. Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted November 7, 2013 Author Share Posted November 7, 2013 So any one on here with first:utility? I'm thinking E:ON maybe the route to go. Quote Link to comment Share on other sites More sharing options...
Flex Posted November 7, 2013 Share Posted November 7, 2013 I'm on the blue price promise, I forget who it's with, is it EDF? They've been fine ish, I did ask for a repayment as they owed me about £80 and it never arrived but they've now reduced my DD so not too bad. They are buggers for holding onto money though and I do resent them having the ability to take whatever they want to but then I dont want to be writing out cheques or making bank transfers every few months either. Quote Link to comment Share on other sites More sharing options...
M13KYF Posted November 7, 2013 Share Posted November 7, 2013 one thing to always watch when switching over to direct debit is the energy companies always tweak the monthly amount needed to be paid every quarter for instance you currently paying £125 per month for Gas & Electricity you get a statement through every quarter. Bill says you may be in credit or not, this really doesnt matter, they will always up the amount you need to pay so the letter will most likely say you need to up the DD to £150. B@llocks to that What you need to is at the end of the bill there will be a forecast of what they think you will use. Take that figure and dived by 12 and set the DD to that. You have to go though this routine every quarter and ring the call centre up and get them to change it. PITA but better than then making interest out of your credit currently with EDF on a fixed rate tariff. Also something to consider is a fixed rate tariff Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted November 7, 2013 Author Share Posted November 7, 2013 Thanks mike that's good info, never thought of doing that Quote Link to comment Share on other sites More sharing options...
rabbitstew Posted November 7, 2013 Share Posted November 7, 2013 I would never go with NPower on principle... Reason ? Due to their methods of signing up new customer's on the door step. I'm sure other suppliers did it, but npower were the only ones who tried it at my house. Blatantly lying and very pushy salesman. A few years back npower actually tried to become my supplier without me even asking them to. I had letters from British gas saying final bill and new letters from npower saying welcome to us etc... id never even asked to switch supplier! Personally I think they are all as bad as each other when it comes to prices. Im with British Gas atm, but just had a letter saying they are increasing their prices by 9%. I can switch and "save" money, but i know the other suppliers will also jack their prices up in a few weeks or so anyway, so i`ll be back at square one. Quote Link to comment Share on other sites More sharing options...
ATTAK Z Posted November 7, 2013 Share Posted November 7, 2013 I would never go with NPower on principle... Reason ? Due to their methods of signing up new customer's on the door step. I'm sure other suppliers did it, but npower were the only ones who tried it at my house. Blatantly lying and very pushy salesman. Yea I had one or two ... no marks with no intelligence trying to tell me I didn't know what I was talking about ... p!$$ed me off as well Quote Link to comment Share on other sites More sharing options...
paulie Posted November 8, 2013 Share Posted November 8, 2013 So any one on here with first:utility? I'm thinking E:ON maybe the route to go. We are with First Utility and have been for a few years now. We had the smart meter installed so each month your billed exactly for what you use. Having the smart meter also eliminates any need to send in your meter readings. Also your dual fuel discount is built up over the year then sent to you via a cheque which in our case comes in just after Christmas which is handy! Quote Link to comment Share on other sites More sharing options...
WhackyWill Posted November 8, 2013 Share Posted November 8, 2013 (edited) They are all as bad as each other. About as good as Banks. I looking to switch to OVO Energy. Seem about the best out there at the moment. :thumbs: Edited November 8, 2013 by WhackyWill Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted November 8, 2013 Author Share Posted November 8, 2013 OVO don't show up in the compare websites so i went direct, they supply my area and the quote seemed good so I've gone with them. will have to see how things go, but they get a better review than first:utility, and seem on par crapness wise with EDF and E:ON who were my back up choices. Quote Link to comment Share on other sites More sharing options...
JetSet Posted November 8, 2013 Share Posted November 8, 2013 I'm with E.ON, no problems. The supply is maintained by Scottish Power and they're pretty good at fixing any problems that we have from time to time. Pete Quote Link to comment Share on other sites More sharing options...
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