hmm Elite are turning into a disaster zone..
my sister recently had her wheels balanced there on her mr2 turbo .. they put one of the front wheels on the back and one of the back wheels on the front.. the tires are different widths (with the back being wider of course!), the front wheel (which had a back wheel on it) was therefore rubbing against the suspension for a nice 250 mile drive to the lake district before it was spotted, mechanic said another couple of hundred miles and it would have worn through the sidewall!
I won't be visiting Elite for any work...
btw I hope they refunded you the MOT after that farce...