i dealt with the woman first, she knew very little, and didn't seem that bothered, and the test drive route she took me on would possibly have been fine for a micra but not a high performance car. she did not sell me that car by a long shot and put me off it, so went off and had a look at the Z4 coupe.
second visit was a young lad, was quite helpful, was pleasnat to deal with did all the call backs etc, but when it came to negotiating on a car it was the main boss making all the decisiions but he wouldn't come out fo his office and talk direct wiht me. got frustrated and told them to stick it. the reason it annoyed me is i know what it could be like. i'm not expecting him to take over the deal, as the young lad has to do it himself, but some involvement would have been nice. when we bought my wifes new golf the dealership we used was great, same situation, dealing with the young lad, but the boss would pop his head in, ask if things were fine and help on the hard ball negotitating. we got extra money off because we promised to bake them a cake and bring it in when we came to collect. he made us teas and coffees and made us feel important.
the ipswich nissan just made me feel like i was putting them out and that it was all too much effort.
there service department and warranty section might be the best in the country but i refuse to use them because their sales manager is a div.