..and therein lies the problem, in this country (and we are not unique in this but also certainly not in a single global group) I find so many people that really couldn't care less when it comes to work, having pride in it and thinking about good customer service. Customer service in the UK is appalling, it really is a joke compared to a lot of other countries, problem is they go home at night thinking they have done a good days work and the cycle continues.
I could list every week ten utterly shocking pieces of customer service I receive, stuff people should be fired for, yet it just goes on and on...and when the country is on its knees and struggling to recover yeah lets all just blame the PM as its his fault those people are doing a half ar$ed job and expecting the economy to just magically work again.
Mr Store Manager, you manage the site, there are people you need to address in the car park parking in kids spots, get your lazy ar$e out there and do something about it.
/end