350 Russ Posted February 13, 2011 Posted February 13, 2011 i am currently getting 0.77 Mbps second when i pay for up to 20Mbps, i know it is up to 20mb and not to really expect that but surely not getting 1 is a little bit of a p*ss take. is there any way of speeding it up? it off of a sky wireless router if that helps. its driving me nuts. if i want to stream a live football game or anything like that i may aswell forget it. youtube videos take and eternity aswell. Quote
Beavis Posted February 13, 2011 Posted February 13, 2011 Complain to your ISP Have you run a test for the speed here? http://www.speedtest.net/ Quote
350 Russ Posted February 13, 2011 Author Posted February 13, 2011 yeah thats where i got the numbers of what im currently getting from. im going to get on the phone to sky now Quote
clarkie34 Posted February 13, 2011 Posted February 13, 2011 Good luck,they are about as much use as a chocolate fire guard. Quote
Beavis Posted February 13, 2011 Posted February 13, 2011 I'm a bit down on speed too today Those wireless router's generally supplied by ISP are normally a pile of doggy doo Quote
UNABASHED Posted February 13, 2011 Posted February 13, 2011 It's probably your line and nothing to do with sky. My line only allows 1Mb so I took the cheapest broadband possible until fibreoptic became available. If you are with BT then give them a call to do a line check and see what speeds your line is capable of Quote
magic84 Posted February 13, 2011 Posted February 13, 2011 mine was around 10mb/s cool little tool that Quote
threefiftyz Posted February 13, 2011 Posted February 13, 2011 speed is dependant of quality of line and distance your property is from your local exchange - the further away from the exchange you live the weaker the signal/speed gets Quote
350 Russ Posted February 13, 2011 Author Posted February 13, 2011 apparently my line can handle 3.5mbps, i spoke to sky and apparently my micro-filter is faulty and there was errors on my line. so have a new micro-filter in the post and hopefully it will go up. Quote
UNABASHED Posted February 13, 2011 Posted February 13, 2011 apparently my line can handle 3.5mbps, i spoke to sky and apparently my micro-filter is faulty and there was errors on my line. so have a new micro-filter in the post and hopefully it will go up. if your line can only handle 3.5Mbs then it's a waste of money paying for itnernet up to 20Mbs Quote
Arkwright Posted February 13, 2011 Posted February 13, 2011 I have had to switch to Virgin because I live 4.25 miles from the BT exchange and the line is not likely to be updated in the near future. I received .2mb I now get 8mb Quote
350 Russ Posted February 13, 2011 Author Posted February 13, 2011 apparently my line can handle 3.5mbps, i spoke to sky and apparently my micro-filter is faulty and there was errors on my line. so have a new micro-filter in the post and hopefully it will go up. if your line can only handle 3.5Mbs then it's a waste of money paying for itnernet up to 20Mbs its the package that sky gave me and its the cheapest one they do. virgin doesnt cover my area so thats about it for me i think Quote
philb1965 Posted February 13, 2011 Posted February 13, 2011 It's worth unplugging everything except the router to see if something else is causing the slow speed. Also worth doing a power on/off with only the router connected. These days they learn what quality of service and line speed you've got. If you've had something dragging the speed down then you'll be given a rubbish qos and get a crap line speed. I think speedtester.bt.com tells you your qos. It takes about 24hrs for the router to adapt, might be worth a go. Quote
JetSet Posted February 13, 2011 Posted February 13, 2011 One thing worth checking is the number of devices you have plugged in to your phone outlet connection. If you have more than 3 then you can expect a huge slowdown, I had to unplug one of my Sky Boxes as I was stuck at 0.5 megs, once removed it went to 2.5 megs. Pete Quote
Neilp Posted February 13, 2011 Posted February 13, 2011 we're quite lucky as we have the fibre optics up here. Getting upgrade soon which will put us upto 30mbps from 20mbps for free Quote
Beavis Posted February 13, 2011 Posted February 13, 2011 we're quite lucky as we have the fibre optics up here. Getting upgrade soon which will put us upto 30mbps from 20mbps for free Still a little shy of the 50 mbps i should be getting But like they say up to 50mb broadband. Quote
Neilp Posted February 13, 2011 Posted February 13, 2011 we're quite lucky as we have the fibre optics up here. Getting upgrade soon which will put us upto 30mbps from 20mbps for free Still a little shy of the 50 mbps i should be getting But like they say up to 50mb broadband. Hows the reliablity now? We did have it and got it taken out about a year and a bit ago. Was very unstable and a total nightmare sometimes. Looking at getting 100mbps in soon. My missus works for virgin media so we get our stuff for next to nothing in comparison to others. All in all i find virgin broadband very good value for money and find the connection up here very stable on 20mbps Quote
Chris`I Posted February 16, 2011 Posted February 16, 2011 Mines a bit slow today On a serious note, tell Sky to reset your profile. It takes a while as the others have said for the speeds to go back up after a problem. Also reboot the router every couple of days for a week. Dont do it too often or it will think there is another problem and throttle you back again. Also, I found getting an ADSL Nation replacement face plate got me up from 2.5Mbs to 4Mbs connection Quote
Beavis Posted February 16, 2011 Posted February 16, 2011 Hows the reliablity now? Can't fault it They gave me a new modem and a D-Link wireless router but i use my own Linksys router instead. Quote
ChrisS Posted February 16, 2011 Posted February 16, 2011 Also, I found getting an ADSL Nation replacement face plate got me up from 2.5Mbs to 4Mbs connectio Do they go on the primary socket or the secondary? That is if the router is plugged into a secondary socket ? I used to know all this stuff 10 years ago. Quote
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