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I f*cked up: please help with "accessory number initialisation"...


Makinen
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Hi fellow Z enthusiasts and happy new year! Hope your year started better than mine... 

Long story short, my phone (Google pixel 7 pro) got an update that messed the Bluetooth connection with my 2013 Z GT. The problem was I had also just installed the latest Nissan maps with the 5 DVDs so I immediately thought it was related to that and started trying to factory reset the audio unit.

One Google search led to another and I found myself in the hidden menu that I wish a never had. After going through what I thought would clean the memory from existing settings to make sure it would start fresh, I went into the dreaded "accessory number initialisation" option which completely wiped out any sort of information related to the car the unit is installed in.

So now the menus have a blue theme instead of the normal orange one, and there is no sound whatsoever coming from the unit. The satnav still works, but the Nissan logo is jumping around a bit when it first starts, just like this video here:

 

I went through the workshop manual and it seems like the procedure for manually configuring a new audio unit would also work in my case.

So, if you were kind enough to read up until this point, I am looking for someone that knows their way around Consult 3 (and also obviously own a Consult 3 device). I have spoken to at least 4 main dealers and I heard everything from "I have never seen this before, you need to bring it in to diagnose" to "we will just send the unit off to Clarion, we have no idea what to do with it". It is really a 4 option configuration according to the workshop manual: left or right hand drive, audio system type (Bose or Base), directional microphone and rear camera. It really seems very simple if I can get to the manual configuration for the audio module with someone that has the consult diagnostic. 

Is there someone here that can help ? I am willing to pay / buy lunch whatever. I am in Brighton so ideally someone located in the south east, but at this point I am willing to travel for a whole day if that is my only choice of getting it fixed 😔

 

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Edited by Makinen
added relevant pages from workshop manual
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Posted (edited)

Hi everyone,

I see 70+ views but no ideas or recommendations from anyone... This is very frustrating because I know it is 3 clicks on the Consult interface but every main dealer I've spoken to do not even want to take a look, they send me away to car audio shops. Which would be fine if the issue was with the actual audio hardware but it is with the Nissan configuration and I need to talk to the vehicle using a Nissan diagnostic interface. Can anyone recommend even a dealer or specialist that has Consult 3 and the open mind to try it? I even have the workshop pages ready for them to try.

Edited by Makinen
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I have access to Consult 3, however I am 600 miles away in Highland Scotland.

 

There are a few Nissan Indys down South with Consult, however I doubt if any of them would thank me for sending you there way.

 

Garages are turning you away for a very good reason as they are in this business to make money and they tend to shy away from the potential time consuming "complex" stuff I am afraid.

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I am not desperate enough to drive from Brighton to the Highlands for this (not yet anyway, give me another month of looking and you might see me knocking on your door :D ). Fair enough for the time consuming stuff, but am I not charged labour by the hour anyway? If it took them 2 hours for example would I not be charged 2 hours of labour? It's not like i am asking to get it done for free, I am willing to pay someone to fix my mistake, but no one seems to even be willing to try :(

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As I am getting desperate, I started looking for Nissan Consult 3 alternatives (as the original is in the thousands & needs a subscription with Nissan). I found this one among a sea of chinese clones that at least according to the description should be able to do exactly what I need:

 

https://www.obdexpress.co.uk/wholesale/svci-ing-professional-diagnostic-tool.html

 

Has anyone had any experience with something similar? Any Nissan ECU programmers you recommend apart from the original Consult?

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Hi @Makinen
I see you have more pressing challenges to fix but I hit your thread when I googled "370z" "Pixel 7"

Recently changed from a Xiaomi phone (which worked fine with my 2018 GT 370z) to the Pixel 7 Pro.
I see the same Bluetooth connect/disconnect issues.

Did you find any links on the issue?

Hope you get your config sorted

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Android 13 has known Bluetooth issues - anyone who's updated to Android 13 has the known issue. Google have released a hot fix for the Pixel devices. You can also try changing the AVRCP version as the Nissan protocol is pretty old and would work better with an older one. 

 

Back go the thread at hand, I don't have Consult and don't know anyone who does. Have you tried any local audio specialists? It's a unique problem but I'm sure an indie will be able to help instead of being bound by stupid rules (Main Stealers I'm looking at you) 

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1 hour ago, EvansJD2112 said:

Hi @Makinen
I see you have more pressing challenges to fix but I hit your thread when I googled "370z" "Pixel 7"

Recently changed from a Xiaomi phone (which worked fine with my 2018 GT 370z) to the Pixel 7 Pro.
I see the same Bluetooth connect/disconnect issues.

Did you find any links on the issue?

Hope you get your config sorted

Got the pixel 7 pro at the start of December replacing my pixel 5 and having non stop issues with getting the 7 to connect did just about everything to get them to work yesterday just put the radio on and left it. Not an issue with the pixel 5. 

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2 hours ago, EvansJD2112 said:

Hi @Makinen
I see you have more pressing challenges to fix but I hit your thread when I googled "370z" "Pixel 7"

Recently changed from a Xiaomi phone (which worked fine with my 2018 GT 370z) to the Pixel 7 Pro.
I see the same Bluetooth connect/disconnect issues.

Did you find any links on the issue?

Hope you get your config sorted

 

Hi everyone,

 

Well, I wish I had spoken to you people sooner. I still wouldn't have a working Bluetooth but at least I'd have a working radio (and rear camera)...

I spoke to Google support and they insisted it is not a widespread issue 🤣🤣 and that it was my device that is at fault. Apparently from Reddit as well as Android forums it is very widespread and does not just impact the Z radios but a lot more from around the same era. I am wondering if they broke the support for older Bluetooth protocols on purpose because the phone is working absolutely fine with the pixel watch for example. 

I now have an appointment for the end of the month at a main dealer in Tunbridge Wells, hopefully they will be able to configure it and I will not touch the hidden menu ever again.

As for the phone, Google insisted it was my device and sent me a replacement. Which then downloaded the latest update when I set it up and had the exact same issue 🤣🤣

It seems like we have to wait for the next update hoping this will be fixed.

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