Had two cars with them.
They are good until you say ' modification' I was with them for about 15 years (no claims)no one could touch them. Asked about putting an N1 spoiler on the back. Yes Sir and your premium would go from £350 to £550 , mention I might change the alloy wheels,so alloy to alloy. Yes Sir £800 +
After 15 years they could not care less, so I voted with my feet and moved.