I also haven't heard bad things about you guys either. I think that this is absolutely understandable to try and sort this out if there is anything going on that misrepresents your company and staff. as I said above I haven't heard anything bad said at all. If people have had problems I think they should come directly to the companies that are affected in order to sort it out, and not go spreading rumours and slander really. But alas I guess some people find it easier to talk rubbish and not speak to the right people, in order to get a result that suits all affected.