Hi Guys,
I know there are a few of you on here that are pretty clued up when it comes to consumer law amongst other things.
So I'm wondering if you can help...
Just over a month ago I had a new SMF, clutch and CSC fitted, I sourced these parts and supplied them to the garage. (This garage was in Scotland as I broke down while on the NC500 and I'm in Essex, key point to remember)
Now a month on and after only 992 miles it seems I've had another CSC failure or a failure with one of the clutch components as again my clutch has dropped to the floor and when operating the clutch the fluid level drops....and drips right from the gearbox housing.
Now it needs to be taken apart again to see what's happened, whether it's simply a faulty part or whether it's poor workmanship.
Now as I can't just take it 600 miles back to the repairing garage, I've arranged to have it looked at by my local garage and they will be taking pictures as evidence to send on if it is the latter.
My question is if it does prove to be down to incorrect fitment which has caused damage then where do I stand with seeking compensation from the original repairing garage? The parts and labour were around £1700 and then the further labour cost to take the box out again is £306 so around £2000 in total not including towing costs and arranging alternative travel
Now in seeking all these costs reimbursed, how would i best go about this with a garage 600 miles away? I'm skeptical that a garage would make it easy for me to reclaim £2000 plus
This is all speculation at this point until the box is pulled again, it could be that the work was done fine and a part is faulty which would fall under warranty but I'd just like to get as much information as possible beforehand