ZEUS Posted December 23, 2015 Share Posted December 23, 2015 Hope it all goes well for you Has. 1 Quote Link to comment Share on other sites More sharing options...
jimmy.farrow7 Posted December 23, 2015 Share Posted December 23, 2015 Good luck mate i hope you get a good outcome and someone gets bollocking as its disgraceful behaviour 1 Quote Link to comment Share on other sites More sharing options...
NeilMH Posted December 23, 2015 Share Posted December 23, 2015 Good luck with the meeting tomorrow. 1 Quote Link to comment Share on other sites More sharing options...
Has Posted December 24, 2015 Author Share Posted December 24, 2015 Updated the first post with an update. Interesting to note that he mentioned 9/10 when he sells a 350z... It's to Junction 17 Quote Link to comment Share on other sites More sharing options...
-G- Posted December 24, 2015 Share Posted December 24, 2015 Great news Has. Hope this is the end of it for you now :-) G Quote Link to comment Share on other sites More sharing options...
Ekona Posted December 24, 2015 Share Posted December 24, 2015 UPDATE - So I met with the dealership owner/manager. He was quite defensive at first and admitted being so later on once seeing the footage. He seemed disgusted at the footage and pretty much said that 80% of that garages work was from him and makes him question whether or not he will continue business with him. In fact he went on about that point a lot and I found myself bringing the topic back to the car itself a few times. He took a copy of the footage which I put together and will be escalating things. He was the person right at the top of the business. So the resolution we took... - Full car health check carried out by one of his other garages (dash cam stays on at all times). I wanted this mainly to see if any damage was caused to the exhaust. - Suspension fully rectified. - Free service on the car. - Courtasy car for as long as it takes for free. - If I am not 100% satisfied with the car once I get it back then I get a full refund. I'm quite happy with that and the dealership itself handled the situation very well. Let's just hope there wont be a part 2 to this saga! Quoted for those lazy enough to not want to skip back to the start, like me Sounds perfect to me, not sure they could do any more for you. See folks, this is why just talking to people can often get the best results. Quote Link to comment Share on other sites More sharing options...
NeilMH Posted December 24, 2015 Share Posted December 24, 2015 Sounds like a good solution. Let's hope all goes well with it. Quote Link to comment Share on other sites More sharing options...
bytespc Posted December 24, 2015 Share Posted December 24, 2015 Really hope you get a good result, fingers crossed for a Z filled New Year Sent from my SM-G925F using Tapatalk Quote Link to comment Share on other sites More sharing options...
Stutopia Posted December 24, 2015 Share Posted December 24, 2015 Nice one, let's hope it's happy Zedding from here on Quote Link to comment Share on other sites More sharing options...
Sargara Posted December 24, 2015 Share Posted December 24, 2015 Its topics like this that make me feel better about just spending £80 on a dashcam. Has, seeing how the garage doing the work that you have the footage of, is not the same garage you purchased your car from, now can we see it too? Unless theres anything obvious that links the 2 garages I dont see how we would ever establish who/where it was taken? Quote Link to comment Share on other sites More sharing options...
jimmy.farrow7 Posted December 24, 2015 Share Posted December 24, 2015 Seems like a good solution mate even though it shouldnt have come to that in the first place Quote Link to comment Share on other sites More sharing options...
coldel Posted December 24, 2015 Share Posted December 24, 2015 Well done mate, its not a nice situation to have to be in, but you did the right thing, stay calm, put your point across and know what you want to get out of the conversation and definitely do not go down the route of 'I will put this on Facebook/YouTube etc' as its confrontational and will often get you nowhere apart from a long drawn out dispute rather than a nice resolution like you have got. Good work fella. Hope its all sorted quickly in the new year and you can get on with owning your car! 1 Quote Link to comment Share on other sites More sharing options...
ZEUS Posted December 24, 2015 Share Posted December 24, 2015 Good result Has Quote Link to comment Share on other sites More sharing options...
veeg33 Posted December 24, 2015 Share Posted December 24, 2015 Great result Has! Hopefully that's the end and you can start enjoying your zed Quote Link to comment Share on other sites More sharing options...
Has Posted January 2, 2016 Author Share Posted January 2, 2016 FINAL UPDATE! Well, no update on the state of my 350z from the garage and the the hire car didn't work out too well as it was a bit of a deathtrap. Went to the dealership, handed the courtesy car keys back and asked for my refund. Had enough, fresh start. Need a new zed! Quote Link to comment Share on other sites More sharing options...
Has Posted January 2, 2016 Author Share Posted January 2, 2016 The dealership I bought the car from wasn't at too much fault here. They did their best which ultimately wasn't good enough and I'd rather walk away with my money than have the headache of trying to sort it all out. So I expect to see them have a Silver 350z up for sale soon. The garage that Prestige Auto Lounge used for the warranty work on the car which I had the BIG problem with is called M A P Motor Services Ltd located in Coventry. Avoid! Quote Link to comment Share on other sites More sharing options...
ZEUS Posted January 2, 2016 Share Posted January 2, 2016 Looks like it's back up on their site silver with 59,000 miles. Quote Link to comment Share on other sites More sharing options...
Has Posted January 2, 2016 Author Share Posted January 2, 2016 That's a new one, saw it today when I pulled into the dealers. Mine had 74,000 miles. Quote Link to comment Share on other sites More sharing options...
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