oi! I'm a planner , (self-employed) and more often than not helping out those who have the 'investigators' knocking on their door. But I can understand the description of the office set-up having worked in Local Authorities some while back.
No doubt you've been told of the enforcement officers that have been killed or shot at by trangressors not taking kindly to having to pull down the houses they have built where they shouldn't? They're not exactly welcome at travellers sites either
I actually work for the ombudsman so i've gone from a wide variety of complaints to just planning. Maybe I should move to Wales!