there is no excuse for carrying around 1k worth of work on someones car without putting a 5 min phone call in to get the all clear. he could of had another garage lined up to perform the work, could be doing it himself, could have sourced aftermarket parts he wanted on.. there are loads of scenrios.
the rest of the thread just seems like confusion and a some excessive labour rates. the 'unauthorised' work is the problem for me.
Agree 100%, there is no excuse all I'm saying is I personally saw the state of his rotors and I could pull the lip off with my hand.