Roadster woes... again

[M13KYF]

near enough a result then mart

[martinmac]

Yes, its been a while and although there are still some things which could have gone better Customer Services have done their job. They were good when my Sat Nav failed and identified a major supply issue which they rectified so I am very much of the opinion that its good to involve them so they can improve service.

[Andy]

Pleased to hear this Martin

[Chris`I]

Good to see this making progress Mart

[Digsy]

Good to see this making progress Mart

+1

[martinmac]

 

Hi, my name is Martin and I own a a modified 350z roadster. I wont bother listing all the mods but the important one is that it has a fully functional roof.

 

Nissan customer services have just been on and informed me that the job is completed and all is working. Its a shame that I have just got back to work so cant collect it until christmas eve.

 

Now the important bit. This is my second dealing with Nissan Customer Services and to be honest they have been great both times. The only failing this time was that they assumed the dealer was giving me updates so although CS were monitoring the progress they didnt call me. Once they realised that I was not being updated I got two calls a week on this.

 

I have found them to be supportive and fair.

[rtbiscuit]

who have you been blackmailing to get that kind of service?

[zedwagon]

glad to hear its sorted...eventually !

[bronzee]

So that's one working car, hopefully you get the second one all go before Xmas too. What a pressie that would be.

[Chris`I]

Nice one Mart!

 

I too have realised that Dealers are the weakest link. Speaking direct to NMGB is the way forward on all matters me thinks!

[max]

Do you still want it picking up on Tuesday.

max.

[martinmac]

Yes please Mark. Its all paid for so if you could park it up for me that would be great. If you send me a text I will let my mother know you are on the way. I think the keys should be safe with her.

[choptop]

Glad all is working again

[martinmac]

I am at work until xmas eve. Mark is picking it up for me so as a roadster owner he will be able to give it a good check out.

 

Hopefully thats the end of it.

[max]

Picked the car up at lunchtime for you Martin and got them to check the roof operation while I was there and it works fine, it is a little strange driving another zed especially when there is nobody sat next to you if you know what I mean, you can trust me Martin took it for a short drive to warm it through and the paper work is in the centre cubby.

Max

[MITZ@CougarStore]

Great news, Martin, pleased to read it’s all been sorted…

[martinmac]

Thanks Mark you are a star. I am home on the 24th so will but you a pint. It must feel very strange driving something similar but different.

 

I assume they were as friendly as ever.

[Ebized]

Picked the car up at lunchtime for you Martin and got them to check the roof operation while I was there and it works fine, it is a little strange driving another zed especially when there is nobody sat next to you if you know what I mean, you can trust me Martin took it for a short drive to warm it through and the paper work is in the centre cubby.

Max

 

Yeah, I gave you a wave on Salisbury Plain but you flew past so quick I guess you didn't see me

[max]

Yes service manager hides out the back you also need a new gearbox at £3500 as the rattle from yours is the same as mine.

max.

[martinmac]

Yes service manager hides out the back you also need a new gearbox at £3500 as the rattle from yours is the same as mine.

max.

 

 

I will take it to Hadwins and ask them.

[rich5259]

you also need a new gearbox at £3500 as the rattle from yours is the same as mine used to have.

max.

[Chris`I]

Good to hear its all sorted Mart

[martinmac]

I can now start to make some room in the garage.

[AK350Z]

Wahey! glad to hear it at last Martin. Good job you haven't missed any roaster weather in the meantime.

[martinmac]

Its only been 4 months, the birdview took 8 so things are getting quicker.