Sarnie

There was a black zed for sale not long ago that had this kit half fitted....................

Apparently he's not dead, had a cardiac arrest, needed cpr and is now at UCLA medical centre.... He better bloody not be dead as I have 4 tickets to his gig on Jan 12th and another 4 for the last night show too

I do and its desperate for a detail like this............

Edit

what you mean ? He's having a sly dig at you about you, apparently, selling your wheels at a profit....................

Diesel to me = Bus/Tractor/Taxi/MPV/Truck...............

Don't worry Jock Strap, you can't see this post

If all thats true then non of you will see this post and that i think you are all idiots with tiny penis'.........

Which basically means that the rest of the kit is probably replica too............. It looks like it's probably come from that garage that puts that kit and different wheels on ALL it's cars (usually scabby imports) to tart up and sell at a ridiculous price! It does indeed................Jap performance is it?

Alex?

Which basically means that the rest of the kit is probably replica too.............

thanks for the advice i'm rubbish at writing letters, but i was too chicken to phone direct as i didn't know how to phrase things with out blurting out "f*ing c**K" in a sentence. i thought writing might be a softer approach where i can think about what i can say and re word it several times. where as on the phone once you've said it you can't take it back, at least in a letter/email, you can delete and re type before sending. hey sarnie do yuo want to write my full responce for me A letter/email is always best as its a record of conversation. I would happily write you a response although you may baulk at my hourly rate.........

I have 3 eBay shops and get sooooooooo wound up by some peoples complaints and certain words are like a red flag to a bull. I guarantee he got riled by: Very annoyed absolutely butchered wonky snapped quickly gummed back no decent plastic cements used made plastic brittle damage completely unnececcesary scrap plastic worth nothing All very aggressive language all indicating that his work is either sub standard or poor at best. What he is doing is fighting fire with fire, responding in the same light as he feels you have attacked him. He probably feels backed into a corner too with you mentioning forums and reputations etc. I'd respond with a very softly softly reply and try to gain a middle ground of responsibility e.g you didn't say he could butcher it but he never said he was going to leave the part unusable etc? if that fails hit him with trading standards, local press, internet petitions and a ****ing road block outside his place for a week!!

Looks decent from the front but not the side. I think making it blue would change the shape of the bonnet outline a bit like eyelids..........

He should have replied something like: Hi Richard, I'm am very sorry to hear of your displeasure with our recent services. We pride ourselves on our reputation that has taken 36 years to achieve. I'd like to think that we treat every complaint with the utmost respect and will apply any actions that we see fit. However, it seems that we have had a slight miscommunication upon what was to happen to the part you provided us with. It was our every intention to use it to fit your item, but even after careful manipulation it could not be achieved. I was not aware that we could not try to alter it from its original state, but also we never had any explicit instructions from you to the contrary either. As a valued customer I hope you understand our situation and agree that it was neither of our faults. We take all complaints seriously and want every client to leave having had a positive experience of our services. In todays current climate, word of mouth, can make or break a business so we would like to offer a contribution of +/- £50 and would hope that that would be satifactory for both parties and enable you to feel confident not only to return to us but also to recommend us to any friend or forum associates you may have any dealings with. Cheers Dick Wad Audio Services Ltd Not blaming your issue on todays compensation culture and basically telling you not to pursue this route as its not a good example to be setting as a Teacher..........

My take on it is that they have not done a great deal wrong. They tried to fit a part you gave them for the install. It didn't fit and got altered in the process making it unsaleable. However. The last three or four paragraphs are a total **** take. "You made that decision as an adult" "as a teacher" "Our customer service goes far beyond what is required from us." "The compensation culture which is amongst us today is not making us responsible for our own bad judgement. It just makes us feel as though someone else is always to blame. I hope as a school Teacher that you agree this is something children should learn not to do" Who the **** does he think he is the patronising ****! You may have gave the part to them, they may have butchered it but what kind of a customer service is that? you were only asking for compensation to a % of the £100 not a full refund plus damages! This experience will steer you, and possibly others, away from them for good (losing potentially thousands of pounds) but they would rather demean you than cough up a few quid.....

How come M13KYF hasn't moved this thread yet?

He claimed on here last week that he had lost his job and was flogging his zed bits......

I smell a shill bidder........................

Previous owner has been on the forum today Well done Sherlock. Is suspect that as an ex-owner this might be the last thing he wants to get into. As long as he sold it in working condition or informed the buyer of the problems it had, he has nothing to worry about Quite right but if I were him I'd probably have better things to do than open myself up to a quizzing on here. PS: Why do you keep having a dig at Martinw??

+1 Previous owner has been on the forum today Well done Sherlock. Is suspect that as an ex-owner this might be the last thing he wants to get into. As long as he sold it in working condition or informed the buyer of the problems it had, he has nothing to worry about

That member had his kick plate thread removed as he didn't have enough posts. I bet he is shill bidding on it........

It still sounds awful.