our couriers are pretty good my only slight complaint is that a couple of the couriers we use shut down their ipswich branches for collection and now my closest one is bury for one courier or chelmsford for another. both 50 miles in oposite directions.
the one saving grace i have is if i leave a note on the door for them to leave with a neighbour they do it. if i don;t its back to tthe depo. and a long drive to go collect.
royal mail have always been good for us