What year is your Zed? Earlier ones can be "notchy" between 1st and 2nd, syncro is known to go on 5th too. Are you having problems between all gears, up the box down the box or both?
I used to deal with a really snotty guy and he just signed his
Best
Roderick
I think Kind Regards is warm enough, anything else will be too familiar or "gushy"
Livingstone Warman are worth a call, always been very helpful and competitive to members here. They are traders so be sure to mention that you are a forum member
So you went big on the product and small on the text!!! Please remember some of your readers are completely the wrong side of 50 anyway that lot should give the subframe and the shox a good workout