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Everything posted by Adrian@TORQEN
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*** TORQEN *** 350z DE, 350z HR and 370z High Flow Cats
Adrian@TORQEN replied to Adrian@TORQEN's topic in TORQEN
Hi, Go for the HFCs, they’re quieter than the HELMZ and you will pass MOT, too. -
Thank you, gents!
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Wow, thanks a lot Josh! Always happy to help where and when I can.
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Advice please on 'faulty' out of warranty purchase
Adrian@TORQEN replied to cob1980's topic in 350Z General
Ummm, this is one of those cases when I should keep quiet and move on, but Adrian being Adrian, that's not going to happen, right? A few details to shade some light on the topic: Trader: TORQEN Manufacturer: ARK Performance Product: 350z DE Stainless Steel R-Spec High Flow Cats, Polished Purchase date: 27/03/2018 Shipped to the customer: 11/04/2018 First contact from the OP: 09/07/2019 via Chat, 19/07 by phone and email. As the product is out of the 12 months warranty, I emailed ARK Performance on 19th with the following text: "While I understand the customer hasn’t fit the ARK HFCs - HC1100-0030 for over a year and it’s an exceptional situation with the product being out of warranty, as this is a fitment issue, could I please ask for gesture of good will from you guys and help the customer organising a replacement for him? It would be a shame with him going all over the forums and social media spreading photos with such a bad fitment for an ARK Performance product. Thanks a lot!" I then informed the OP on the same day: "I’ve emailed Michael and look forward to hearing from him. As soon as I have an update I will let you know here." Reply received from ARK Performance on 20/07/2019: "Hi Adrian, I wish I could help your customer, but there are a few issues that I am seeing. Our company return policy and warranty is as follows: https://arkperformance.com/index.php?route=information/information&information_id=10 Two things that we are dealing with, first it's been well over a year since the customer has purchased the item. Second, it is clearly visible the customer has been using the HFC (see photo attached from customer, you will notice the color change on the hfc) and now claims that there are issues. I will discuss the customers situation with the owner of ARK when he returns from his business trip at the end of this month, but with the facts that I have at this moment it is does not look very promising for a return. " To which I replied: "Hi Michael, Appreciate your help, please let me know what the owner says, I know it’s an odd one, but trust we can keep the customer happy considering it’s a manufacturing defect. Look forward to hearing from you. Thanks again for your time!" Follow-up email received from OP: "Just seeing if you'd heard anything from ARK Performance? They'd asked what year my Z was last Friday." My reply to OP: "They’re saying they’re waiting from the owner of the company for a decision. They also said the pipes have been used, as they look burnt..." A follow-up email sent to ARK Performance on 25/07/2019: "On the “it is clearly visible the customer has been using the HFCs” bit, this is what the customer had to say: “Yes, used all of about 30mins use which was me driving home. Rich adjusted it as best as he could, he thought it may have been OK as there was a couple of mm clearance but after a couple of miles I guess with the heat they had moved. The sound was horrendous so I'm not looking forward to getting it back to RPM and I hope it hasn't caused any damage to the underneath. I'm sure you believe me but if not Rich will tell you as he took them new out the box.” Rich is the mechanic that has installed the HFCs, specialised in Japanese cars. " and follow up sent to the OP: "I forwarded that to ARK and still wait to hear from them. As I said in the beginning, if they haven’t helped you as a customer, I doubt they’ll do anything for us. I don’t want to pester them too much on the subject as you can imagine." Last email in the case, received from OP: "Thanks Adrian. Yes that's OK, hopefully they'll just give me a yes/no answer soon so I know what I am doing and can get it sorted one way or another. Im booked in for the jap indoor show next month so need to have a solution brfore then, don't really want to take time off work to get the standard cats put back on if they decide they will replace it." I've tried my best, ARK hasn't said NO yet, they're waiting for the owner to return, we're only a few days since my last email to them. OP, feel free to send "Section 75 letter". Trader pi**ed, matter closed. -
The full range of genuine ings 350z and 370z N-SPEC aero parts are now available via TORQEN. For quotes feel free to PM me or use Contact us option via the website while these are going live on the website.
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*** TORQEN *** 350z DE, 350z HR and 370z High Flow Cats
Adrian@TORQEN replied to Adrian@TORQEN's topic in TORQEN
Hi Jeff, sorry I missed your message. As with any HFCs, you will have to map the car to get the best out of them. This is also the time when you can disable the sensors so no CEL on. -
Oooooooooooooooooordddeeeeeeeeerrr! That's my contribution done on this serious topic, I can move on now.
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Thanks, Shane! Ben, have a look here for some reviews on the StopTech discs with various pads, StopTech or Hawk: https://www.350z-uk.com/topic/121354-350z-stoptech-hawk-complete-upgrade-pack-review/ https://www.350z-uk.com/topic/119780-stoptech-hawk-review/ https://www.350z-uk.com/topic/115424-review-stoptech-street-pads-slotted-discs/
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Humpys 370... Another not going to mod thread ;)
Adrian@TORQEN replied to Humpy's topic in Member Build Projects
Took you a few years to fit it, but it's finally on! Looks very good, Stevo! -
I know, right?
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Hi, lower control arms here: https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/9006-350z-moog-front-lower-control-arm-forward-position-passenger-side-rk641595.html https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/9007-350z-moog-front-lower-control-arm-forward-position-driver-side-rk641594.html Top mounts: https://www.torqen.uk/nissan/350z/suspension-steering/coilovers/814-350z-kyb-strut-mount-front-sm5542.html Bushes are already in the arms. I'm here if you need further help. Adrian
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Hi buddy, To see the full part numbers, check here https://nissan.7zap.com/en/er/z/z33/5+701+65535/g/431/ Use the part numbers to search here: www.torqen.uk or direct links here: https://www.torqen.uk/nissan/350z/suspension-steering/accessories/10632-350z-nissan-oem-rear-lower-control-arm-inner-bolt-55226-al50a.html https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/10641-350z-nissan-oem-spring-bucket-seat-toe-arm-eccentric-bolt-80mm-55226-ja01c.html https://www.torqen.uk/nissan/350z/suspension-steering/accessories/10625-350z-nissan-oem-rear-upper-lower-camber-traction-control-arm-nut-55269-ag00e.html Full kit here: https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/762-350z-eibach-pro-alignment-rear-camber-and-toe-bolt-kit-572055k.html Camber only: https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/12517-350z-moog-rear-adjustable-alignment-cambertoe-kit-k100172.html Toe only: https://www.torqen.uk/nissan/350z/suspension-steering/arms-links/873-350z-spc-rear-toe-bolt-kit-72055.html All in stock.
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Hi Terry, see if this guide helps, all parts in stock, we recommend Moog for the arms and Energy Suspension for the bushes.
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So this has arrived today at the dealership, should be delivered home late next week or I can collect it early next week. Another impulse buy . I didn't even go for a test drive, but reviews are pretty good as track car, which is what I'll be doing with it mostly. They've done the wheels wrong, should be black according to the order, so a new set of wheels will be there before the car is ready.
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Who's in for a cracking deal on the ZAKUSTECH louvers for the next 7 days? Use voucher code: ZAKUSTEN to get your 10% discount on all Zakustech products between 02/07 to 09/07. Metallic louvers are in stock in UK, ready to ship today. We also have these in RAW so you can paint or powdercoat them to the colour of your liking. https://www.torqen.uk/nissan/350z/body-styling/exterior/18893-350z-zakustech-v2-hand-crafted-aluminium-louvers.html https://www.torqen.uk/nissan/370z/body-styling/exterior/18894-370z-zakustech-hand-crafted-aluminium-louvers.html Carbon fibre louvers will go on our stocking order, 6-8 weeks to get to UK. https://www.torqen.uk/nissan/350z/body-styling/exterior/18611-350z-fly1-motorsports-zakustech-carbon-fibre-louvers.html https://www.torqen.uk/nissan/370z/body-styling/exterior/18612-370z-fly1-motorsports-zakustech-carbon-fibre-louvers.html
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Hi, Stillen Y pipes and AAM Y pipes in stock, ready to ship. https://www.torqen.uk/nissan/350z/exhausts/y-pipes/56-350z-stillen-stainless-steel-y-pipe-504252.html https://www.torqen.uk/nissan/350z/exhausts/y-pipes/27-350z-aam-competition-stainless-steel-y-pipe-aam35e-mfyp253.html Can do 10% discount on both, PM me if you'd like to order.
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*** TORQEN *** 350z N-ONE Racing SUNDOME Fenders - Made in Japan
Adrian@TORQEN replied to Adrian@TORQEN's topic in TORQEN
I'm sorry!!! Should I start adding cheap cloned replicas of bad copies instead? -
Congrats and welcome!
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*** TORQEN *** 350z N-ONE Racing SUNDOME Fenders - Made in Japan
Adrian@TORQEN replied to Adrian@TORQEN's topic in TORQEN
For those that are also interested in the bonnet, see here: https://www.torqen.uk/nissan/350z/body-styling/exterior/20398-350z-matchless-crowd-racing-mcr-japan-bonnet-rc-z003.html