Ok been waiting for my ignition coils for EVER! (Thanks Zman for sorting me out, PLEASE never use Airsure again!)
Was promised 2 days (possibly 3 days)
Looked on the tracking online, 'left for overseas bla bla on the 11th'. Called my own Anpost more ore less useless too.. "no we don't have it no we don't have it"
After 15minutes of trying to find out how the heck to get a live person from Royal mail on the phone the 'customer' service person says it left UK on the 13th! And is possibly stuck in customs if the carrier in your country has no record of it. WHAT THE HELL! I told him they had told the sender it would take 2 days (possibly 3) it's now 5 days! Was told it could take up to 15 days! Read this on their website:
Fast, secure and reliable
Priority handling in the UK and abroad
Online tracking and delivery confirmation
Up to £500 compensation
Prices starting from just £5.98
Airsure® can be up to one day faster than Airmail. Your item will receive priority handling at home and overseas and benefits from an online tracking facility so you can check your mail's progress along the way. We work closely with our international partners to ensure and maintain a high quality of service for our customers. For that reason, Airsure® is only available to selected destinations.
It's a load of crap, better off sending it normal post if they're going to be snail post service anyway. At the backside of this it's now costing me monies
So warning to anyone else thinking that Airsure is FAST, think again... better of going with overnight courier and pay double for posting even tripple ... 10x in this case...
Rant ended briefly.