nixy Posted August 7, 2009 Posted August 7, 2009 Having a problem with connecting to internet on my laptop. I have a BT home hub and its all fine - i can use the PC (as i am doing now) with no probs. The laptop (vista) is usually just connected automatically as soon as i switch it on. Never had a problem with the wireless connection and can get right down the garden with it etc. Now I just have no connection and my network is not listed in the options of what i can connect with. I have chatted with Stew about this on MSN and his switch it on and off advice didn't get me very far...... Any ideas? Quote
3FIDDYZ Posted August 7, 2009 Posted August 7, 2009 I have that on mine occasionally! Try right click the network icon (2 little tellys next to each other) in the system tray ( group of pretty pics at the bottom right of the screen) . click "diagnose and repair" and then renew the IP address... Might not work but worth a go! Quote
Husky Posted August 7, 2009 Posted August 7, 2009 burn it! wireless is crap, unsecure, slow, unreliable, the work of the devil buy a million miles of CAT6 ethernet cable and your sorted on a serious not i would imagine hitting the tiny reset button with a pen on the router would do it, most likely you will have to set it up again. when you turn it off make sure you leave it 10 sec or so before on again hope you get it sorted Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 it says: there might be a problem with one or more network adapters on this computer plug a cable into the network adapter 'local area connection' or view available wireless networks I have done the second thing but mine is just not there! Even though the hub is showing that all is fine! AAAGGHHH (mind you, you will get rid of me if I can't get it working) Quote
BulletMagnet Posted August 7, 2009 Posted August 7, 2009 If you can, replace the BT HomeHub with a better router. Failing that, unplug from mains from time to time, if it's on permanently, then it does tend to get warm. Quote
3FIDDYZ Posted August 7, 2009 Posted August 7, 2009 if the pc is on a wired connection then that could be it, if its on the wireless its most likley the laptop... but reset on the hub is on the right hand side, 2nd from bottom I think! Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 mmm, never had a problem before.........but yes its on all the time. I have tried resetting it but no difference but according to the lights on it there is a strong wireless signal.......... If i don't get it sorted i will actually have to go to bed at bedtime! Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 i have a wireless adapter, i will see if it works on the pc then we'll know Quote
Husky Posted August 7, 2009 Posted August 7, 2009 it says: there might be a problem with one or more network adapters on this computer plug a cable into the network adapter 'local area connection' or view available wireless networks I have done the second thing but mine is just not there! Even though the hub is showing that all is fine! AAAGGHHH (mind you, you will get rid of me if I can't get it working) 1. disconnect router 2. place router in bin 3. sit in corner and stare at wall oh heres the obvious solution, check the wireless is activated on the lappy, could be a switch on the side or a special function key, its the most common reason. Quote
BulletMagnet Posted August 7, 2009 Posted August 7, 2009 Did you update any Firewall software on the laptop, may be an issue. Was the access password changed recently? Was there someone parked outside your house illegally using your wireless network perhaps? Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 no no switch, its just on as far as i know........... Just plugging my adapter thing in Quote
3FIDDYZ Posted August 7, 2009 Posted August 7, 2009 have you got a cat5 cable? plug it into the back of the router and see if you can get on the hub via cable.... What make of laptop? Quote
Stew Posted August 7, 2009 Posted August 7, 2009 no no switch, its just on as far as i know........... Just plugging my adapter thing in Think the wireless is on as it picked up other networks... Quote
Husky Posted August 7, 2009 Posted August 7, 2009 oh, how strange. so its the router not spitting out the wireless like it should then. we'll see how you get on with the other wireless, if that doesnt work you can join the router woes club with me Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 right, gotta be the router. Just plugged a belkin wireless adapter into the pc's usb. Its doing exactly the same as the laptop - picked up other people's secure wireless network but not mine. Quote
Husky Posted August 7, 2009 Posted August 7, 2009 wireless is crap, unsecure, slow, unreliable, the work of the devil Quote
nixy Posted August 7, 2009 Author Posted August 7, 2009 well looks like i'll have to ring the indian call centre for a new one tomorrow.............having said that the last time I spoke to them they were bloody good! So looks like you'll all get some peace and quiet from me over the weekend........ Quote
Husky Posted August 7, 2009 Posted August 7, 2009 doubt it you'll find a way, the thirst will get to you Quote
andlid Posted August 8, 2009 Posted August 8, 2009 Having a problem with connecting to internet on my laptop. I have a BT home hub and its all fine - i can use the PC (as i am doing now) with no probs. The laptop (vista) is usually just connected automatically as soon as i switch it on. Never had a problem with the wireless connection and can get right down the garden with it etc. Now I just have no connection and my network is not listed in the options of what i can connect with. I have chatted with Stew about this on MSN and his switch it on and off advice didn't get me very far...... Any ideas? vista is mine does it now and again, i just reboot the router and off it goes. how old is the router and what make? Quote
Gilly199 Posted August 8, 2009 Posted August 8, 2009 BIN IT!!!! BURN IT!!!! DANCE ON IT!!!! Use it as your new paper weight, thats about all its good for. BT wireless units are useless, total and utter crap esp the voyager. Gilly Quote
Husky Posted August 8, 2009 Posted August 8, 2009 just speed tested my connection 128Kbps dowload 365Kbps upload :lol: :lol: ISP ba***rds Quote
Chris`I Posted August 8, 2009 Posted August 8, 2009 You guys crack me up with some of your suggestions! Do the usual turn it off and on again, should sort it. No need to reset the router or anything. Will be an idea to reboot the laptop when you're done too, just to clear out any settings it might have temporarily saved stopping it from seeing the network. Vista is a bit pants when it comes to networks, but a quick reboot normally does the trick even when Diagnose and Repair doesnt work Quote
rich5259 Posted August 8, 2009 Posted August 8, 2009 sometimes your laptop might lose the setting for the router so needs to be re-connected manually if the "repair" option doesn't work. You will need the SSID of the router and the encryption code to reset it. I don't have VISTA, but i'm sure one fo the others will tell you where to reset the properties for the wifi connection Quote
Toon Chris Posted August 8, 2009 Posted August 8, 2009 Like Chris says, physically turn off the power to the router. Once you have switched it off, give us all a break for a few hours then switch back on. Ok, maybe a minute will be enough before you switch it on again Quote
Walbertonio Posted August 8, 2009 Posted August 8, 2009 Just curious, was the PC wired to the HomeHub? Might be worth using the PC to connect to the router using your web brower and it's IP address (normally something like 192.168.2.1, exact one is probably in the manual for the device), and check if the wireless interface is up. There will probably be pages on the router for an event log too, you could paste that here and it might help diagnosing ze issue? Quote
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