martinmac Posted September 9, 2008 Author Posted September 9, 2008 The mechanic started to take out my dashboard to fit the new one which had a dvd unit and combined flip up screen, he then realised it should be two separate units so it was the wrong one. Starting to really feel for the dealer on this one. Looking at a very nice 07 radster gt with %k miles though. Asking £24k, it a GT too. Pretty cheap IMO. Quote
Maccaman Posted September 9, 2008 Posted September 9, 2008 See how easy a map book is in reality. You have been amazingly patient over this Martin & really feel your frustration. Quote
martinmac Posted September 9, 2008 Author Posted September 9, 2008 If you understood the level of "discussion" in the car when using maps you couldnt be more right. I have a pretty good dealer and at the end of the day, if Nissan cant sort it out what chance does the dealer have. Quote
Sarnie Posted September 9, 2008 Posted September 9, 2008 Which system is it? Is it the most recent one? Quote
martinmac Posted September 9, 2008 Author Posted September 9, 2008 Its the birdview DVD drive in the rear main cubby with the link to the screen in the front cubby. Quote
Sarnie Posted September 9, 2008 Posted September 9, 2008 Its the birdview DVD drive in the rear main cubby with the link to the screen in the front cubby. But is it the MY03 sat nav or MY06 onwards? Quote
martinmac Posted September 9, 2008 Author Posted September 9, 2008 It was a retro fit in 06 with the dvd version and not the cd so i am guessing the 06 onwards version. Very tempted to ask for my noney back, could do a lot of things for the same price which would be better. Quote
martinmac Posted November 9, 2008 Author Posted November 9, 2008 Just got home and there is a lengthy message from Nissan UK on my answerphone. Sounds like they must have been having an early christmas party. The news is that Nissan have managed to get Clarion who supply the Birdview sat nav to appoint a UK supplier as the system clearly isnt working at the moment. No news on a date yet but they seem very positive about it now. 8 months and counting Quote
Lexx Posted November 9, 2008 Posted November 9, 2008 At least its a step in the right direction! For now you're just stuck with an AA map ! Quote
martinmac Posted November 9, 2008 Author Posted November 9, 2008 At least its a step in the right direction! For now you're just stuck with an AA map ! They bought me a TomTom to keep me going so at least they are helping. The system clearly doesny work though. Quote
drewbie Posted November 9, 2008 Posted November 9, 2008 Can't belive they still haven't sorted it. you have the patience of a saint. Having met your beautiful but forthright partner I can imagine the 'discussions' - guessing they are similar to those I used to have in mine. Let's just say heated and at times unhelpful. God bless sat nav, even if it is a tomtom. To be honest I optioned everything on mine bar the satnav. I just can't get my head round paying 4 figures for a built in, but usually inferior version of something I can get for £200. Same went for my new Mondeo. My Road Angel updates whilst driving, including real time traffic info + every speed camera going. Cost £200. And will swap between cars. Less specced version in both my cars would have cost over £3k. Doesn't add up in my view. Still you have a great motor with everything else now bang on. Can see why this is would finish it off nicely. Keep the faith. D Quote
Stew Posted November 9, 2008 Posted November 9, 2008 When my sat nav packed in in my Zed (aftermarket Alpine) I bought a TomTom so I can swap between cars and use it's built in blue tooth in my work hack if I can be bothered answering calls! Good value these days. Ask for a refund then use the cash for something else (keep the tom tom too!) Quote
martinmac Posted November 9, 2008 Author Posted November 9, 2008 When my sat nav packed in in my Zed (aftermarket Alpine) I bought a TomTom so I can swap between cars and use it's built in blue tooth in my work hack if I can be bothered answering calls! Good value these days. Ask for a refund then use the cash for something else (keep the tom tom too!) Tried the refund route and they werent interested Stew. To be honest I was losing the will to live after they sent the wrong replacement to the dealers last time. I am still not totally convinced they will be able to source a replacement. Quote
Stew Posted November 9, 2008 Posted November 9, 2008 surely trading standards or something could step in. I know they have supplied you with a replacement (Tomtom) but the unit you have is not fit for purpose! Quote
martinmac Posted November 9, 2008 Author Posted November 9, 2008 Life is too short Stew, lets just say that I didnt get all of the phone message, the answer pgone recording limit ran out, its a classic though. Quote
martinmac Posted November 21, 2008 Author Posted November 21, 2008 So, the new unit is now at my dealers and will be fitted when I get home next week One point of interest, Clarion, have appointed a UK supplier to fix this problem. From now on the dealer will be dealing with someone they can phone and e-mail and not having to go to france. Hopefully this will indeed be an improvement.. This has happened 2 weeks ago so if your dealer metions having to send things to France, correct them Quote
M13KYF Posted November 21, 2008 Posted November 21, 2008 So, the new unit is now at my dealers and will be fitted when I get home next week One point of interest, Clarion, have appointed a UK supplier to fix this problem. From now on the dealer will be dealing with someone they can phone and e-mail and not having to go to france. Hopefully this will indeed be an improvement.. This has happened 2 weeks ago so if your dealer metions having to send things to France, correct them don't put money on it Quote
martinmac Posted November 27, 2008 Author Posted November 27, 2008 :yahoo::yahoo::yahoo: 8 months and all sorted. Quote
martinmac Posted November 27, 2008 Author Posted November 27, 2008 One less christmas present to buy. I do have a spare birdview DVD drive to sell though. Quote
stanski Posted November 27, 2008 Posted November 27, 2008 Top stuff mate - maybe they will give you a new 370Z in the new year to borrow for a weekends fun ! Quote
Wez21 Posted November 27, 2008 Posted November 27, 2008 Very Pleased for you mate!!! Its about time someone got something out of them. I never went back in the end for my problems, thought it would be better off as they had it twice and made it worse twice! Fixed them myself. I doubt it will be Clarions fault, I deal with Clarion in Hungary and they are one of the most responsive and helpful companies I know. I get allot of parts back under warranty and a dealership has normally fiddled/took them to bits so then the argument starts over whos caused the fault - Supplier or Nissan. So if no-one is willing to pay for it then the customer does not get anything done until this situation is cleared up. Even if it not the suppliers fault they normally end up footing the bill to keep Nissan a happy customer. Rant over. Quote
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