Well everyone seems happy to just divulge..........i'm now keeping a list for when I need an electrician, a ride in any number of boats, some wood or a solicitor (actually Cara do you do discount divorces?)
I work in a team dealing with complaints against local authorities and currently specialising in planning complaints (usually that they don't like their neighbours extension!) - although the planning complainants don't tell you to F off on the phone like some of the other ones i've dealt with previously!