Hardly making assumptions, not my place to bring up your reasons for disliking them, we'll just leave it at that.
You guys seem to be quick to judge what it isn't, yet you don't know what the issue is? You seem to be in the dark as everyone else...
I know this is coming across as snide digs, but I'm trying to stick up for a close friend here,
He's paid a lot of money for an installation off you guys, who kindly helped him out, and I can understand saved him a fair bit of money.
But right now he's sat in the dark with an unknown problem with his car. It's not like he's created a thread or outed you guys out etc nor am I saying this issue is either of you guys's fault. He could of gone back to you guys and complained etc and ask you to rectify it (Again, not saying this problem occurred because of you guys, your both more clued up about these thing more than any of us on here) but he didn't He's taken it on the chin and decided to fork out the cost and get it investigated.
Just feel instead of these 'what it's not/ you're wasting your time/ won't be that' comments, maybe What it is, with reasons behind might be more beneficial? or even offer to take a look at it as a kind gesture?
As I said, take this comment any way you like, just saying it how it is. Ian's pretty pi**ed off at the moment, all he wants is to just be able to enjoy his car...