saint Posted January 10, 2016 Share Posted January 10, 2016 Brand new Bosch Sensixxx DA50 in Red, box opened but not used. Bought today after my iron died, but it's since come back to life. It cost £65, I'll sell for £55 plus £5 postage. So not much off but its better helping a zed owner than PC world (who wont refund me) I'll also swap for literally any zed bits you have laying around of equal value, it was a lot of money to me so I need to cheer myself up somehow. Quote Link to comment Share on other sites More sharing options...
LRF4N Posted January 10, 2016 Share Posted January 10, 2016 A bit of a random thing to sell on here lol Why won't they refund you? 1 Quote Link to comment Share on other sites More sharing options...
chirag1988 Posted January 10, 2016 Share Posted January 10, 2016 If it's unused but just opened there's no reason they shouldn't refund you. It's still in resaleable condition and normally you get 30 days anyway to return goods don't you? Quote Link to comment Share on other sites More sharing options...
WINKJ Posted January 11, 2016 Share Posted January 11, 2016 Christmas present to the misus gone wrong? 2 Quote Link to comment Share on other sites More sharing options...
Flex Posted January 11, 2016 Share Posted January 11, 2016 I thought it was a polisher for a sec. Quote Link to comment Share on other sites More sharing options...
-Bradders- Posted January 11, 2016 Share Posted January 11, 2016 I thought it was a polisher for a sec. Same ha! Quote Link to comment Share on other sites More sharing options...
saint Posted January 11, 2016 Author Share Posted January 11, 2016 PC World / Currys are being strict and saying opening the box invalidates the return policy. I could try it as a polisher, not sure it'd be a good idea though! As for the backstory - my iron conked out and I needed a new one pronto as I had a huge pile of shirts to sort out for work. I opened the box on the new one thinking itd be safe to put the receipt there, so that next time around I can use the warranty. Bad move... because it turns out my old iron was having a funny mood, and came to life later in the day. So, anyone want an iron? Quote Link to comment Share on other sites More sharing options...
HaydnH Posted January 11, 2016 Share Posted January 11, 2016 I was tempted as my Iron is crap... but it's cheaper on the John Lewis and Tesco's websites. Quote Link to comment Share on other sites More sharing options...
LRF4N Posted January 11, 2016 Share Posted January 11, 2016 I'm pretty sure they can't refuse a refund just because the packaging is open? Quote Link to comment Share on other sites More sharing options...
HaydnH Posted January 11, 2016 Share Posted January 11, 2016 I'm pretty sure they can't refuse a refund just because the packaging is open? If it was bought in shop and is not faulty then they don't have to refund: Myth 2. ''If I change my mind, I can get a refund'' Wrong – if the item is not faulty, you have no rights to a refund or exchange unless you buy online (see below). The same applies if goods are the wrong size, unless they are clearly not the size described. Some shops may offer refunds or a credit note as part of their own in-store policies. Returns within 28 days is the policy at most stories, although for the Christmas period many shops will allow items bought in December to be returned as late as January 31. Source: http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/11302318/Refused-a-refund-Five-shopping-myths-debunked.html 1 Quote Link to comment Share on other sites More sharing options...
Ekona Posted January 11, 2016 Share Posted January 11, 2016 ^^^ That. PC World themselves state: "An unwanted product can be returned within 21 days of delivery as long as it's still in original, unopened packaging." if you buy it in store. Quote Link to comment Share on other sites More sharing options...
Has Posted January 12, 2016 Share Posted January 12, 2016 (edited) Unopened being the key word... I'd say take it to another PC World/Currys though. They might take it back. Edited January 12, 2016 by Has Quote Link to comment Share on other sites More sharing options...
saint Posted January 12, 2016 Author Share Posted January 12, 2016 (edited) ^^^ That. PC World themselves state: "An unwanted product can be returned within 21 days of delivery as long as it's still in original, unopened packaging." if you buy it in store. This is exactly what the customer services said. I will go back tomorrow and butter them up with an offer for store credit. So i'll be selling that next... but in the meantime, anyone want my ruddy iron? Edit: Or does anyone know a PC world manager with a zed? Edited January 12, 2016 by saint Quote Link to comment Share on other sites More sharing options...
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