You're not too far from me Jacko, which one have you found to be the best in the North West? I've only tried Chorley Nissan in Wigan up to now. I went to them on 15th December to diagnose an exhaust problem, turns out I needed a new back box but they couldn't get one in until 16th January! Maybe its Nissan GB who need to start stocking more parts?
Andy, best I've found is Lockwood and Greenwood in Ashton Under Lyne (J23 M60).... they been going for years and remember what customer service is and have always price matched the Chorley group on price. To be fair a lot of the guys here use the Chorley group both in Wigan and Bolton so they get good reviews and competitive, so maybe you were just unlucky!
I wouldn't trust West Way (any of them) as far as I could throw my own legs for after sales care...... AND they rediculous on price.......
And Stan, I had the same experience with WW Rochdale as I "disturbed" them during the football one time....... and had to tell them about the car. Useless! BTW, I'm in next town over from Bury so keep your eye out of me at Heap Bridge roundabout making a racket ....