Nothing will come of it though..UNABASHED is right..all u will get is a letter of apology. Fell out with the poor Customer Service of the Mansfield Evans Halshaw Nissan dealer few months ago. The business manager of the dealership rang me to apologise after i had written a letter of complaint to the head office. And the cheeky git was trying to sell me a 370Z on the phone..what a f£$king thwart. That's why I don't think my next car will be a Nissan again