absolutely spot on Chris, they were very far from being on my side through all of this.
As for naming and shaming its a tricky and uncomfortable one for me as its a popular trader from here. This whole experience gave me a slightly different perspective on what's posted on forums and to take everything with a pinch of salt even the fantastical reviews. Its a shame as forums usually manage to protect you from experiences like this. lesson learned.
One thing that's worth saying though mate,
If the first garage is a popular trader then surely you should do the right thing and mention who it is to protect other forum members. We are all here to look after one another and help wherever possible. I know you might feel a little guilty for saying who it is but anyone who saves over 3.5k because of it would be forever grateful!!!