Dicky Posted September 26, 2023 Share Posted September 26, 2023 Quote Bought a Yasa batter with a 5 yr guarantee in Oct 22. Come Aug 23 it failed to hold charge. Bought a good quality CTEC charger and recharged it a couple of times, still wouldn't hold charge. Checked alternator, battery terminals, and current drain with every thing off on the car (80mA)..all OK. Returned it to Halfords who put a Yuasa tester on it and said the cells were ok so nothing they could do. Ran with the battery a few weeks longer and still the same. Took it back again, told them it wouldn't hold charge did the same test with same result. Contacted Halfords customer services explained it all but they stand by their test. Bought a new battery but continued pushing Customer Services with no luck. Contacted Yuasa who told me they sell my battery with a 1 yr guarantee. Contacted Halfords again who still wouldn’t budge. Got Yuasa operations manager to contact Halfords but they still won’t budge. DO NOT BUY BATTERIES FROM HALFORDS! They use sharp practice in their sales techniques. ILL NEVER BUY FROM THEM AGAIN. 1 Quote Link to comment Share on other sites More sharing options...
HEADPHONES Posted September 27, 2023 Share Posted September 27, 2023 When you next see a "free" battery check offer at Halfords, drive your car there. Switch their bogus battery back in. Call them out to check it. "Sir....... your battery is dead.....we can sell you a new one" Whip out your receipt and ask for your FREE replacement 4 Quote Link to comment Share on other sites More sharing options...
Ekona Posted September 27, 2023 Share Posted September 27, 2023 Oh hell that’s genius 1 Quote Link to comment Share on other sites More sharing options...
davey_83 Posted September 28, 2023 Share Posted September 28, 2023 (edited) On 27/09/2023 at 20:58, HEADPHONES said: When you next see a "free" battery check offer at Halfords, drive your car there. Switch their bogus battery back in. Call them out to check it. "Sir....... your battery is dead.....we can sell you a new one" Whip out your receipt and ask for your FREE replacement Sorry to hear this, clearly their testing equipment is pants and can't do a proper drop test. Would love to see their faces in the above situation 😄 Edited September 28, 2023 by davey_83 Quote Link to comment Share on other sites More sharing options...
NEroadster Posted September 28, 2023 Share Posted September 28, 2023 Take it to National Tyres in Blyth. They are part of the Hlafords group. Have it tested there. They might still be using National Tyres testing equipment. Quote Link to comment Share on other sites More sharing options...
mr v6 Posted September 28, 2023 Share Posted September 28, 2023 We stock 1000's of Yuasa batteries at work & very rarely have a faulty one. For info, they have 3 different ranges, 1 yr, 3yr & 5yr warranties. Sounds like you're just unlucky. I can't remember the last time I bought anything from a Halfords. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.