Dan I agree.
Ash thats a long wait since 2003!
I got hit from behind while stationory at the lights & that took 2 yrs after hundreds of phone calls to the insurance co solicitors. I still havent recieved the final sum of money. Also for two years had to pay for insurance policies, an extra 150 quid approx on 2 cars, thats 600 pounds for having an unresolved accident hanging over my head, though it wasn't my fault. You dont get that money back.