This is literally 2 secs round the corner from me and I also was disappointed, for 1k more I got my almost mint 08 hr, albeit 250mile away it was well worth it,
I must say tho that the guys in there are usually really good, my mother has an x5 from them and when they had an issue with the gearbox they really excelled in customer service, my view is maybe it's the first one they've had and are unsure? :/