Husky

That'd be one hell of a sight, maybe we should try at Wales Markies dreams would all come true at one go i think we would need an oxygen tank for the people crushed in the middle its about 140 odd people no?

loving the fact none of the literature they gave me had this web address on it and they didnt provide it on the phone.

Falcon had to do the strip down no matter the outcome of the warranty claim to prove it was a legitimate claim and to continue the warranty from that date.

I am indeed out of pocket for the strip down ontop of the other charges, sorry i forgot to add that. cheers

just laugh vik its the only way

mines been lost in the post along with some other stuff have you had it returned to sender at all mate?

i promise now all my neverending and evil zed problems ruining ownership for me are getting sorted i will be a good boy, scouts honour i've even bought new goodies to take pictures of for you all, cant wait and got the time to get back on track with some cool mods again heres a sneeky peeky at the next mod, i call the mod "rainbowing" im trying to copyright that but it seems someone got there first

i got a smiley from someone else at work the other day on a proper email! i thought "yes!" someone has taken that first vital step that i shall follow so i sent one back with my reply, if any of it is used in a court case this is going to be embarrasing I use fail alot, infact far far too much, also epic and epic fail

you guys are honestly great, sorry im such a problem child sometimes

i want to fit a windsurfing board in mine, infact im desperate to do so, my predicted rating for the experience of fitting it is as follows Difficulty 5/5 enojyment 1/5 hilarity 6/5 possible damage to trim 3/5

quite possibly seriously though i feel i am venturing into the unknown here which does make me slightly nervous hopefully not too many people will read this thread and it will eb a surprise to some when i post pictures of them fitted. going to slap the rims on the car on a jack tonight while i wait for the tyres. pics shall follow when the circus act of seeing if this works is over

i dont know guys, my bedroom tv looks real good right now with its 5AD S5:F stand i dont know if i can dismantle this picture of beauty.

this thread was brought up fromt the past, hence "today" referring to a time in the past. not the actual today if that makes sense. timeline of phone calls to warranty company: 1) november, i phoned requesting booklet || \/ 2) this is the 4 month period of time i was told CS was in contact frequently with the warranty company || \/ 3) end of feb, CS phoned scotsure 3pm || \/ 4) same day at end of feb, I phoned CS 4pm to be told the communication marked here as 2 did not take place. after this the claim was given to falcon to take charge of. it wasnt until later when falcon were dealing with the warranty company did it materialise that scotsure had already given authority to remove and inspect the gearbox to CS. As stated in the original post regarding the problems, scotsures records are there for legal purposes, every phone call is recorded and everything is automatically date and time stamped to the second. They had nothing to gain at the time by telling me the garage i was using had been lying to me. Also as stated, CS assured me he had a fax from scotsure disproving their records, im happy to see this fax, confirm its exsitence is legitemate and then apologise for accusing his garage of lying to me for 4 months. I fully understand its easy to get lost here guys as its alot of information to take in with various dates times and other rubbish thrown in to muddy the water and avoid answering the questions posed. I can only apologise and hope answers will come to light soon and it can be put to bed. I for one will be happy to see the back of it. These answers can be PM'd to me but i have to make it very clear that any communication via PM from the garage will be subject to possible quotation in the public domain.

i love those wheels

reply from garage can be followed here: viewtopic.php?f=28&t=33297

i think you will find the last conversation we actually had was; i phoned you directly after the warranty company ohne call above which is when you claimed to have a fax to prove you had been in contact with the warranty company all along, your words were; So i don't exist now do i!? im sure i have a fax somewhere from them i can dig out to prove it. As i have stated, this fax has still not materialised and the warranty companies legal records have yet to be proven wrong. i quote myself from above: at that time i believed the warranty company were lying to me as i had trusted cougar store throughout, you can now see that i was wrong and should have believed the warranty company from the outset. They informed me that the information being provided from cougar store since November was in disagreement with their records. this statement is false as stated by the warranty company records, their records clearly show that authority to remove the gearbox was given directly to cougar store over the phone. This authority was not passed from cougar store to myself leaving me unaware of the authority given, this turn of events lead the warranty company to refuse the claim based on neglect. you continue to bring this up; what did you believe was happening in that time? what actions were you taking to resolve the warranty claim? as the customer of your garage why was i having to do your work for you? I chased for 4 months about this previously, phoning every time, this is the first business i have dealt with that believes the customer should always have to phone and never the business. Considering the communication was left at the stage of i will find the fax it seemed sensible you would call me to disprove the warranty company. I will copy here other questions that have remained unanswered. I want answers to simple questions, i will ask them over and over until they are answered. i am not trying to confuse this for people trying to follow, whether it is pm'd in private or not i would request hat all pm's be agreed to be made public at the end so it will all be shown anyway.

i was phoning for 4 months every week Keith, when i eventually was asked to phone the warranty company they told me they have no record and that i'd been lied to, then i realised it was time to cut my losses. In the following 2 months they had every opportunity to phone or PM me but didn't, the reason the phonecalls stopped is because I stopped making them, none were ever made from him to me. the reason i stopped making the calls is that i went somewhere else to resolve the problems. I have asked for communication via PM not phone as i have been burned in the past by people making promises on the phone and then not upholding them, they are not interested in this and continue ask for a phone call. There are still lots of unanswered questions as the garage have put no actual explanation for any of this down for me, either privately or publicly.

what noise is your gearbox making?

kindly received

if your thinking slander i didn't want to name him, he chose to name himself. your post just came across a bit weird, difficult to get the tone things are said on a forum.

something like this isn't worth trying to take to court as it would never get anywhere. and it wasn't becoming a public slagging match in any way, i was asking questions publicly and waiting for a response. I didn't ask the garage to name themselves in the first place. so why back it being locked as it stops the full story from coming to light and further helping inform the readers? seemed to have contradicted yourself somewhat there?

methinks you may like the callipers too maybe

sorry lee but apparently you can fit the kitchen sink aswel

simple questions need publicly answered such as: what happened in the "2 months" that prevented a phone call or any action from the garage? where is the mysterious fax that proves the garage did not lie for 4 months about phoning the warranty company? why were so many other customers put before the warranty claim if not for the reason of making quick cash over larger pieces of work? why did the garage say they had previous experience in dealing with warranty companies and then make an extremely fundamental mistake? why was communication always the responsibility of me and not the garage? just a sample, but if some response is to be concocted i hope it will include more than just excuses and "i didnt know". personally i didn't expect the garage to be outed and thought it would continue to be discussed in a general manner where people would have felt more free in their opinions as shown by the first few replies to the thread. I have since had more pm's and would like to again thank people for the support and sharing their own experiences, its really appreciated.