spursmaddave Posted June 14, 2011 Share Posted June 14, 2011 I feel your pain mate Hope you get it sorted Quote Link to comment Share on other sites More sharing options...
DoogyRev Posted June 14, 2011 Share Posted June 14, 2011 I feel your pain mate Hope you get it sorted +1 Quote Link to comment Share on other sites More sharing options...
Zugara Posted June 14, 2011 Share Posted June 14, 2011 I feel your pain mate Hope you get it sorted +1 You "feel" his pain.......I have felt it...... Quote Link to comment Share on other sites More sharing options...
Will370z Posted June 14, 2011 Share Posted June 14, 2011 I feel your pain mate Hope you get it sorted +1 +2 Quote Link to comment Share on other sites More sharing options...
glrnet Posted June 15, 2011 Author Share Posted June 15, 2011 Thanks guys Sarah (Chilli Red) has been really helpful so far and today has given me some good news. She told Milltek it's not really down to me to identify the problem and they have agreed to send replacement parts (subject to them being in stock) to one of their appointed garages in Woking and they will replace the offending item Just waiting for the MIlltek email so I can make an appointment. Quote Link to comment Share on other sites More sharing options...
Will370z Posted June 15, 2011 Share Posted June 15, 2011 Great news, big relief I bet Quote Link to comment Share on other sites More sharing options...
glrnet Posted June 15, 2011 Author Share Posted June 15, 2011 Only if they do as they say will Let's hope they don't hang about Great news, big relief I bet Quote Link to comment Share on other sites More sharing options...
glrnet Posted June 16, 2011 Author Share Posted June 16, 2011 Well, all credit where credit is due, I had a call from Charlie today who is the Sales Manager at Milltek after further action from the very persistent Sarah She really is brilliant!! Anyway, to cut a long story short, a replacement back box and mid section are being UPS'd from Milltek tomorrow direct to Abbey who will replace the offending item By the way, the droning has started to appear even quicker than before and a slight metallic rattle has now become evident when revving the engine at standstill. Further update to follow next week hopefully Quote Link to comment Share on other sites More sharing options...
Chris`I Posted June 16, 2011 Share Posted June 16, 2011 Good work and well done to Sarah Quote Link to comment Share on other sites More sharing options...
spursmaddave Posted June 16, 2011 Share Posted June 16, 2011 Glad its getting sorted mate As for Sarah Quote Link to comment Share on other sites More sharing options...
Zugara Posted June 16, 2011 Share Posted June 16, 2011 Glad its getting sorted mate As for Sarah Yeah, what about me..... Happy its getting sorted, .......now, where did I leave my head torch........ Quote Link to comment Share on other sites More sharing options...
glrnet Posted June 16, 2011 Author Share Posted June 16, 2011 Oh, I nearly forgot, and Paul as well Quote Link to comment Share on other sites More sharing options...
Zugara Posted June 16, 2011 Share Posted June 16, 2011 Oh, I nearly forgot, and Paul as well Quote Link to comment Share on other sites More sharing options...
martinmac Posted June 17, 2011 Share Posted June 17, 2011 I hope this gets sorted on time. Quote Link to comment Share on other sites More sharing options...
glrnet Posted June 21, 2011 Author Share Posted June 21, 2011 Well, not so good news today, fired an email off to Milltek first thing yesterday morning (Monday) to confirm that the parts had been sent out and got an email back around midday apologising for the delay and the parts would be at Abbey today (Tuesday), I wonder if I hadn't of emailed if they would have let me know............. Well, all credit where credit is due, I had a call from Charlie today who is the Sales Manager at Milltek after further action from the very persistent Sarah She really is brilliant!! Anyway, to cut a long story short, a replacement back box and mid section are being UPS'd from Milltek tomorrow direct to Abbey who will replace the offending item By the way, the droning has started to appear even quicker than before and a slight metallic rattle has now become evident when revving the engine at standstill. Further update to follow next week hopefully Quote Link to comment Share on other sites More sharing options...
glrnet Posted July 3, 2011 Author Share Posted July 3, 2011 Forgot to post the conclusion to this, the middle box was changed at Abbey last week and a noticeable difference straight away. Big thanks to Milltek for sorting this but even bigger thanks to Sarah at Chilli Red who took ownership of this problem from day one and despite being in the middle of exams and her son having been not well at the time made sure that I didn't have to get involved much at all So thank you again Sarah , service and attention to detail above and beyond the call as far as I'm concerned Quote Link to comment Share on other sites More sharing options...
Chilli Red Posted July 3, 2011 Share Posted July 3, 2011 Thank you for your patience Graham, I am pleased it is sorted now. Quote Link to comment Share on other sites More sharing options...
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