A little bit off topic here, but it shows how poor customer service is from main dealers. My old man just recently put a deposit down on a nearly new Toyota lander cruiser with only 1900 miles on it worth £50k. When he went to pick it up 10 days later it had 4900miles on it, 2 shopping trolley dents and several stone chips on the front bumper. Turned out the "manager" had been using it to travel from Wales to Kent every day. They didn't even offer any money off or to fix the damage. Needless to say he walked away from it. He also had to use his solicitor to get his deposit back!..... Poor show