WhackyWill

Sent the docs immediately they were signed, 30/11/14

Here is a reply to one of my emails. Thank you for your email received on 5/1/15. Your email reference number is 2695918. From the 1st October 2014, the keeper of the vehicle will no longer need to apply for a refund. A refund will be issued automatically to the current or previous keeper when the DVLA have been notified of a change to the vehicle record: The following notifications will issue a refund: •vehicle has been sold or transferred •vehicle has been scrapped at an Automated Treatment Facility •vehicle has been exported •vehicle has been removed from the road and a Statutory Off Road Notification (SORN) has been made •change of tax class on the vehicle to an exempt duty tax class DVLA will issue a refund for any complete remaining months of your vehicle tax by post within 6 weeks. To notify that your vehicle has been sold, transferred or exported you should complete and return the relevant part of the V5C Registration Certificate. If you do not have the V5C you should write to DVLA, Swansea, SA99 1BA. The letter should include: • vehicle registration number • make/model • date of sale • who the vehicle has been sold to •a signature

Grundy not far out. Zed sold on 30/11/14. All paperwork sent to DVLA with the sale date of 30/11/14. Chased up DVLA for my tax refund end of Dec, Got refund for 2 months this WEEK cheque dated 8th Jan. So if they only pay from when they process it, how come they paid for Jan ?.

I have just faxed them again, and told them in no uncertain terms that I'm "not happy" here is their direct fax number for a fairly rapid answer 01792 783002, I should hear back by Mon / Tue. I'll post up the answer, but I'm sure from reading your replies it will have "off" at the end of it...

They processed the refund in Jan after many phone calls and email, in that case they should not have paid me for Jan either...they make up the rules as thy go along.

When you sent it off, yes there was. When they received it, no there wasn't. Again, one is irrelevant, and again, it's not the latter. I absolutely agree that, that should be the case, but it's not. It never has been. It's highly unlikely that it ever will be either. I wouldn't call it a con as such but I do certainly agree that the DVLA are taking advantage of the system they themselves have imposed. Which is unusual for a Government agency after all... Well the plot thickens as it states on the log book vehicle acquired on 30/11/2014. This should mean that I'm not responsible for the vehicle tax for Dec according to the DVLA web site...Sellers who notify the authority will automatically get a full refund for the time left on the disc but buyers will have to pay for new tax. :scare:

We were at Tokyo station getting some tickets when about 10 of the top Sumo wrestlers arrived on the bullet train, never seen so many screaming giggling girls wanting photos with them. Even the "missus" was impressed...

This is from the DVLA : Sellers who notify the authority will automatically get a full refund for the time left on the disc but buyers will have to pay for new tax. There was 3 month left on my disc..!! They paid me two, that's the bottom line....THIEVES.. :rant:

Yep Sh*t going down in Brussels at the moment.. :scare:

Thanks Keyser, you right. But the British will fall for the 3 card trick... (which this is.. ) Try that one on the French and there will be anarchy in the streets and strikes everywhere. All we do is complain on Forums like this..

Belgium raids this evening.. 2 dead and many injured... :scare:

new driver will certainly have a 2 day grace period while the snail mail does its thing - There is NO grace period what so ever.

Seems to me they 'want their cake and eat it', and really with the new system it should not matter when the claim for the unexpired tax is sent in.....if they can see from their system the car has been re-taxed by another for the period being claimed They quote that you don't have to apply for your rebate, they will automatically send it to you...so what date do they apply to the rebate, the date of sale,,the date they receive the V5 filled in..They seem to make this bit up as they go along. My car was sold on the 30th November and all paperwork said 30th Nov..maybe they did not get the new log book request for a few days in Dec..surely it should go on the date of sale...!!! :scare:

There out there, and they walk among us and breed..!!! :scare:

The lesson here is to SORN the car online the day that it's sold, as the above would suggest that it's much quicker to register with the DVLA. I totally agree with that, but If I had SORN the car then Chris, would not have been able to drive it home to Wales that evening, or could I have SORN it at 4.30 pm and Chris could have taxed it at 4.31pm ..!!! This whole system is crazy and is designed to rip off the motorist yet again.

This is the reply I got from them when I queried it. Thank you for your email received on 14/1/15. Your email reference number is 2727779. If you would like to dispute the amount of refund you have received it may help if I initially explain that there is a 10% surcharge on 6 monthly vehicle tax renewals (5% for 6 monthly Direct Debit) that is not refundable. If you are still unhappy and would like to dispute the amount of refund you have received, you will need to write or fax in to the Refunds department so that investigations can be made. Write/fax to: Refunds DVLA Swansea SA99 1AL Fax: 01792 783002 In your letter, please include: • The registration number • make and model • your full name and address • an explanation of why you are disputing the refund amount • a signature. The refunds department will investigate this and you should receive a response within 6 weeks. In the meantime, please cash the payable order you have received. I hope this information helps.

Under the old system, Will loses out if transfers the tax. Under either system, the new owner loses out to the refund. Under the new system I also loose out, as I had to tax my new car for December and I still lost out on Decembers tax on the Zed. so I have paid vehicle tax TWICE for Dec. :rant:

Under the old system I coluld have passed on the 3 months tax to the new owner so he wouldn't have to tax it for Dec so that way they wouldn't receive 2 lots of tax for the same month, under the new law its impossible NOT to have it taxed twice for the same month. :rant:

Then why would the new owner tax it for Dec then..!!

That's unbelievable...They certainly are thieves if that's the case...so they were paid TWICE for Dec then.. :rant: PS.. Just realised they processed the paperwork in Jan..!! so why didn't they stop Jan as well then... :scare: This cannot be right..!!! :rant:

I sent them the paperwork the following day 1st class. You normally get a letter confirming you are no longer the owner of the car. Didn't even get one of those. I know the Zed was taxed from the 1st December by Chris (new owner) as he did it on line from my house.

My Zed was taxed up to the end of Feb 2015, sold end of Nov, which means they owe me 3 months refund, Dec, Jan, & Feb.

As a few on here know I sold my Zed on the 30th November. All paperwork sent to the DVLA, log book, V5 etc show sale of car as the 30th November. I was then due a 3 months tax refund, Dec 14, Jan & Feb 15. After 6 phone calls, 2 letters and 4 emails, they yesterday sent me £83.33p instead of £137.50. So I assume they have ONLY refunded me for Jan and Feb 15...!! So back on the phone again today..

Welcome to The Land of Zed....

Where is this thread going...!!!! :scare: