I'd at least have the courtesy to ring them and give them a chance to make it right, rather than bad mouth them on open forum. If they don't post here that's up to them, certainly doesn't imply anything good or bad about them.
Why don't you read the post, paul himself after the test drive stood next to me after asking his guy (mark) about the fit mark said that he thought my exhaust wasn't a good fit paul shrugged his shoulders and said sometimes they are like that. As for other comments at no point did he talk me through anything. 2 runs 1 to see what it was making before uprev 1 after. There have been other members who have posted negative comments about rs and yes he has a very good rep on this forum, did he have a bad day yes he did , after the comment he made it was clear that it was the best he could do. All I have done is posted my comments in good faith but it seems like its turned into a witchunt, if all anyone can do is slag me off for mhop, then don't post any more crap.