Husky

so my mate with his old banged up mx5 has chucked it for somethign different and all i can say is im bloody jealous i spent a fair few hours helping him keep the mx5 alive and on the road, i hope i get the chance to help with this one... whats more frustrating is his insurance is only 500 quid for the year and hes 24, wtf

my exhaust is now blowing jinxed i say, cheers for the comments

cheers chris, its been a rough time with it.

cheers chris i can actually start modding now i have big plans

I didn't request any compensation from the first garage after the failed warranty request, as soon as the warranty claim was refused all parts were sourced by the performance garage and paid for by me all within the day (as the bill for them holding onto the car and me the hire car were growing rapidly). It was apparent in February that the claim wasn't being pursued in the way i wanted (or at all) hence the move to a different garage.

absolutely loving this

a fair amount she drives brilliantly now and im really chuffed

And thanks for the support guys it is really appreciated

absolutely spot on Chris, they were very far from being on my side through all of this. As for naming and shaming its a tricky and uncomfortable one for me as its a popular trader from here. This whole experience gave me a slightly different perspective on what's posted on forums and to take everything with a pinch of salt even the fantastical reviews. Its a shame as forums usually manage to protect you from experiences like this. lesson learned.

She recently got a very nice new present a lovely shiny gearbox its a 16k mile gearbox which is very much like new to replace the faulty one with a synchro problem in 5th and 6th its had since day one. She's also had a new exedy clutch and stock flywheel as they suffered due to the box faults. The gearbox is faultless and the car drives brilliantly now, im really chuffed with the service i recieved at falcon and would like to thank R35LEE for all his help as well would genuinely recommend Lee and falcon to anyone

The BAD news: The bad news from this is that in March 2010 I discovered from Scotsure that authority was given to remove the Gearbox and other problem items, and get the car ready for inspection from the independent Engineer / Inspector instructed by Scotsure. I was never told of this, nor was I told that driving my car would prove detrimental to an ongoing warranty claim! This authority was given when the first garage phoned in February. Because of this, the warranty company has stated that the gearbox has been in use (700 miles, 1 month) since the order to inspect it and is now considered to be neglected. Also all of the other items fall into this bracket as they were reported in one claim. To sum up; they are not required to pay a penny for what was a genuine claim of faulty parts which would have easily gone through with the minimum of fuss had it been dealt with properly. I have to foot the entire bill myself. COSTS: The bill now includes: QTY...Part.................I paid....................Warranty company would have paid 1...... Gearbox............1250..................2535.70+vat 1...... Clutch..............300....................300 1...... Flywheel...........350.....................935.94 +vat 2...... ARB droplinks.....32.94+vat............32.94+vat 2...... CV joints...........295.07+vat..........295.07+vat 1...... BCM.................244.07+vat..........244.07+vat 1...... Dome lights.......50 approx.............50 approx. 1...... labour..............1k+ approx...........1k+ approx. 1...... Hire car............250.....................250 Total paid by me as a result of the garages mistakes: 3855.03 total that would have been paid by warranty company: 6230.06 LESSONS LEARNED: I'm a very reasonable person so put this all down to one huge life lesson, I only hope this information helps others, saving them from falling into the same trap. So if you have a warranty claim to deal with; -Do the background work on the garage your dealing with, just because they give good service fitting a simple exhaust does not mean they will have the capability to deal with a warranty company. All may not be as it seems on the surface. -Whichever garage you choose it is imperative you seek examples of warranty work they have completed previously. -Make sure you do not under any circumstances talk to the warranty company without being strictly advised from the garage first. -Do not drive the car once the warranty company is aware of the issues. -Expect to be paying out for the full fix yourself if it isnt dealt with perfectly

RESOLVING THE PROBLEMS… The rear ARB drop links were a cheap and simple fix that I thought best just to get sorted my self to reduce the size of the warranty claim, so I purchased them and asked a garage to fit them. At the same time I requested some spacers be fitted to the front wheels of the car that required replacement of the hub bolts. After informing the garage that I had no locking nut key they sourced me some new ones (which turned out to be of very low quality and rusted badly) the old ones were to be removed, there was damage caused by the removal leaving large burrs of metal on the rays. At the time I accepted this as normal for the removal of stuck locking nuts but have since been told it is not, this should have been my first warning about the quality of the garage. At this time I spoke to the garage regarding my warranty claims as I was on the hunt for a trustworthy place to take them on. I asked; If they were a registered garage I could place my warranty work with, garage answered yes. If they would be able to carry out the work, garage answered yes. If they had dealt with warranty work before and I emphasised the large gearbox claim asking if this is a problem, garage assured me there would be no problem and they had dealt with things like this before. The garage asked me for a copy of the warranty booklet for them to use and informed me that they would take care of everything for me. I phoned the warranty company and requested a warranty booklet. The booklet was delivered and I gave it to the garage. From this point I asked for updates regularly from the garage and was told various reasons for delay from; I am waiting on the warranty company getting back to me these are really tricky people to deal with it depends on who you get as to how helpful they will be. At no point did they phone me regarding these issues, I had to chase them. On almost all phone calls I was told things were progressing and we were waiting on the warranty company to move each time. I accepted this and waited patiently for an update with a course of action to be taken. I waited from November all the way until the end of February when I phoned them for an update as usual, this time however I did get a phone call back from them where they informed me; I would need to phone the warranty company myself and we have had to start a new claim. I asked why a new claim was needed and the response was somewhat vague leaving no reason. I phoned the warranty company at about 4pm that day… Scotsure were about as much as you can expect from a warranty company, rude and generally unhelpful. After some confusion as to the 4 month delay I asked them what they have on record for my car. 1) November – I requested booklet 2) February - The garage phoned informing of issues with the gearbox synchros, CV joints, ARB drop links. With 2 phone calls in total, one of them being from me, I enquired about the integrity of their records system to which I was informed All conversations are logged and recorded and they have no record of any other communication. They also informed me that they will not answer any enquiries without it being related to a warranty number. The problem was now two fold; the claim has been delayed for 4 months leaving a short amount of time to resolve the issues before the warranty runs out. And there is a £2000 claim limit for each individual claim. By telling the warranty company of all of the problems that built up in one go (rather than separate claims) they can easily shift the majority of the cost to me only paying out £2000 (bear in mind a new gearbox alone is £2.5k). I phoned the garage back and informed them of what the warranty company had said, they responded so I don’t exist anymore! Well that’s just great, I’m sure I have a fax somewhere to prove it. That fax hasn't materialised and I haven't heard from the garage since. And as far as they are aware they are still responsible for my warranty claim. It was at this point I decided to cut my losses with this garage and talk with a performance specialist that I could hopefully trust. FINAL RESOLUTION: I contacted a performance specialist who specialise in many exotic cars as well as 350’s, skylines, etc. I believed this was my best option as I was getting nowhere with the previous garage and my car was getting worse. I would like to add at this point that the performance specialist is the best garage I have dealt with bar none. I left the car with them renting a chevy matiz in the mean time, the rental car was at a big trade discount meaning it paid for itself in the time I had it as it was cheap on fuel. I gave the performance specialst my car after driving 600miles so it was a bit grubby, they refused to let the car in the garage unless it was Meguiars valeted and detailed as the place is spotless. I was called at every point to ask questions or inform of progress, and progress was made very quickly. The car was given a thorough check to find any and all problems with it, finding issues I knew of and some I had suspected, to the point of being told a bit of trim hidden away in the boot wasn’t clipped in properly. I was informed that the gearbox was in a bad state as we knew it would be and the clutch and flywheel were on their last legs as well, as we suspected. The car now has a new exedy clutch and stock flywheel with a 16k mile gearbox which is like new. The car was again detailed and valeted before being hand delivered back to me.

This is a long read and I have put off posting it for a fair while but I think now i can see light at the end of the tunnel its worth doing. To save you a read if you aren’t interested here is a summary. Warranty issues Extremely poor service from first garage used Outstanding service from the Performance Specialist used Extra Cost to me directly due to poor service from garage: £3855.03 Cost to warranty company: £0 What the warranty company should have paid out: £6230.06 BACKGROUND: I purchased my car in may of 2009, shortly after this I realised there were a couple of issues present that are common with 350z's. This didn’t worry me too much as I had purchased a warranty from Scotsure (£300 warranty two) and knew I would get it sorted out. The problems that occured were: Gearbox – 5th and 6th synchros were gone, changes to these gears were very difficult. This problem surfaced in a relatively short period of time. CV joints – common clicky joints although far louder than commonly found. I believe the garage that sold me the car had greased these before I test drove meaning the problem came back quite shortly after I purchased it but was unnoticeable on test drive. Rear ARB drop links – clunking sound from these, again greased by the garage. Front ARB drop links – clunking sound from these, have become really bad since February.

You can suggest it to friends aswell

i bought 150 nukes last i played, got bored really

yeah because you texted me and i couldnt see which one you were talking about numpty

i like your thinking, cant fault the crazyness, but that was never going to work

i didnt lie to you and yes it is my car

in all honesty falcon gives the best FB updates. always really interesting and a sneak preview

that has to be ott

have to say my flagpole never has a problem

it reminds me of one of those toilet roll covers my gran had

nice, just promise me you wont put a choc block near a car again

im going to be a let down to you all and say that i'm not going to take the car on the track so i want them bigger for asthetics more to fill the ugly brembo void. all will become clear eventually safe to say that if money was irrelevant i would have new calipers discs pads lines etc. i guess there is always the option of selling the brembos to pay for a different set up i just dont want to get into the entriely new brake setup thing (calipers and all) as i know i will end up spending 5k on them becasue i cant see anything done cheaply, which for me is just a waste as they will never even see a track.