Has anyone ever had any experience with charges for parcels that a courier states is over the declared size?
I purchased a splitter and had to arrange the courier to collect, the seller wrapped and gave me the measurements.
I used interparcel, who used ups to deliver the parcel (to the wrong house) on Monday.
Yesterday I receive an email from interparcel wanting £50 from me for an oversized parcel.
I've asked for picture evidence but apparently ups can only provide the measurements they took.
I've measured the bit of wood the splitter came wrapped with (for protection) which measures exactly to what the seller stated and for obvious reasons that bit of wood was atleast the same size as the splitter.
How can I fight this? I personally feel they are trying it on....I also find it funny they say I can send pictures of the parcel with the measurements, knowing full well I would have opened it.
Bit of a rant I know but I don't want to take this one on the chin and I don't fancy debt letters either. So anyone clued up on this sort of stuff, I'd appreciate the help!
Cheers