I found parcel2go pretty hard to contact if something goes wrong...
Recently sold my old y-pipe, meant to be picked up one day, during the day I checked tracking - it came up as "parcel picked up", only to get a txt from my sister next day to say no one came to pick it up...obviously more of the courier company error - spoke to them and they told me to ring parcel2go...but they don't have any phone numbers, emails, contact forms or anything!
So I'm trying to avoid them now lol