Phil B Posted October 10, 2006 Share Posted October 10, 2006 Hi I've had a few problems, though nothing to put me off the car, just the manufacturer/dealers. I've had a pedal box change under warranty, sticking clutch pedal, with a funny spring noise. Crap painted rear bumper, dirt or some other contaminent in the paint. They still haven't sorted it out properly, but now the summers over they are getting it back again. The gearbox whines a bit when cold, not in the summer and the Rays alloys appear to be corroding after 18 months???? I've only used the car at weekends and it's always gleaming. Anyone else had this problem? The top notch Bose system that doesn't like the cold and skips like a good un. The dealer fobbed me off with 'it's caused by humidity' and handed me a photocopied page of the user manual, so I thought I was stuffed. If anyone has the email I've heard mentioned admitting there's a fault, could they send it to me so I can force feed it to the dealer until he gives me a new one! My front bumpers peppered (after 10k Miles), but at least I haven't got any holes in my hood phew! Anyone know of any good garages/dealers to use in the Northants area they could recommend? Quote Link to comment Share on other sites More sharing options...
M13KYF Posted October 10, 2006 Share Posted October 10, 2006 Change the gearbox oil may sort out the whinning. Rays have been refurbished under warranty due to corrosion. Known issue Bose units have also been repleced uinder warranty. Known issue. Lookd like your being fobbed off. Try another dealer A search will highlight plentyoff info Quote Link to comment Share on other sites More sharing options...
Liam's Z Posted October 10, 2006 Share Posted October 10, 2006 All your issues should be fully rectified under warranty. Don't take any crap Quote Link to comment Share on other sites More sharing options...
bomber Posted October 16, 2006 Share Posted October 16, 2006 I've had 5 'new' Bose units. The one that finally fixed it was a differnet finish of grey, matt rather than shiny. My Rays are begining to corrode after 33 months. I'll try and get them refurbed. Additional problem this weekend was driver's door power window packed up! Also be aware of corroding gearstick, plastic insert on the top bubbles after 6 months...I'm on my third! Quote Link to comment Share on other sites More sharing options...
Phil B Posted October 16, 2006 Author Share Posted October 16, 2006 Thanks for that, it's going into the dealer (Camden Nissan) for them to take a look on Thursday. They've already said they 'do not fit new units, only refurbs'. We'll see. If they don't sort it then I'm headed for the small claims court, with all the problems other owners have had and the fact other dealers have swapped out units, Nissan have set a presedence and don't have a leg to stand on. I'm not taking any crap. Quote Link to comment Share on other sites More sharing options...
Phil B Posted October 25, 2006 Author Share Posted October 25, 2006 Update on my warranty work, rear bumper getting repainted, a new set of alloys are going to be fitted and the head unit is going away (I've asked for a new one, but whether I'll get one is another matter), so all in all not a bad outcome. I only have corrosion on 3 wheels, so a new set is a good result. Perhaps the dealers aren't so bad after all? Quote Link to comment Share on other sites More sharing options...
M13KYF Posted October 25, 2006 Share Posted October 25, 2006 def a new set of wheeks or are they reconditioning them? Quote Link to comment Share on other sites More sharing options...
Phil B Posted October 25, 2006 Author Share Posted October 25, 2006 Definitely a new set, very surprised to be honest, but not complaining! Goes in on the 6th Nov Quote Link to comment Share on other sites More sharing options...
M13KYF Posted October 25, 2006 Share Posted October 25, 2006 excellent result then Quote Link to comment Share on other sites More sharing options...
Stew Posted October 25, 2006 Share Posted October 25, 2006 Fell out with my dealer again today.... The service manager has now taken on my 'issues' after telling me he told Nissan GB that he didn't want me as a customer anymore! My dealer doesn't like when you call Nissan GB or find out that you know your rights. Quote Link to comment Share on other sites More sharing options...
clark354uk Posted October 30, 2006 Share Posted October 30, 2006 Hi, Wouldn't recommend Camden Nissan in Northampton, I have had major issues with them!!! Quote Link to comment Share on other sites More sharing options...
Phil B Posted October 31, 2006 Author Share Posted October 31, 2006 You've got me worried now, what sort of issues?? If you don't use them, where do you go? I live in Kettering and Richard Saunders aren't great. Do you use an independent? Any info greatfully recieved, for-warned is for-armed after all Quote Link to comment Share on other sites More sharing options...
Liam's Z Posted November 7, 2006 Share Posted November 7, 2006 Whats the outcome Phil??? Quote Link to comment Share on other sites More sharing options...
Phil B Posted November 8, 2006 Author Share Posted November 8, 2006 Hi Liam Cars in with the dealer at the minute, picking it up Friday morning as I'm in Finland at the minute. They are putting 4 new alloys on which is a bit of a result, thought they'd just refurb them. I think I'll have a hole where the head unit was until they get a new one back and I'll let you know what the paint job on the bumpers like when I see it. I've got everything crossed I get it back in the condition I gave it to them after Clarks problems. Made sure I got a condition report done and mileage down before I let them have it, don't want it used as an evening run around. Quote Link to comment Share on other sites More sharing options...
monkfish Posted November 8, 2006 Share Posted November 8, 2006 Fell out with my dealer again today.... The service manager has now taken on my 'issues' after telling me he told Nissan GB that he didn't want me as a customer anymore! My dealer doesn't like when you call Nissan GB or find out that you know your rights. Stew - I'd love to be a fly on the wall at one of your meetings with your dealer!! I've no idea how abrasive/awkward you'd have to be for a dealer to say he doesn't want you as a customer anymore! Sterling effort though mate! Quote Link to comment Share on other sites More sharing options...
Phil B Posted November 13, 2006 Author Share Posted November 13, 2006 Hi Car sorted by dealer, 4 new wheels, rear bumper resprayed, car not cleaned when I picked it up, body wet so I couldn't check the paint properly Typical. No damage and paint job on the bumper OK. Head unit has been sent away, hopefully never to return and a nice shiney new one to replace it. Should get it in a week or so. I thought I'd add some pics of my car as it's looking shiney. Quote Link to comment Share on other sites More sharing options...
M13KYF Posted November 13, 2006 Share Posted November 13, 2006 very Lets hope your luck is changing Quote Link to comment Share on other sites More sharing options...
sl114 Posted November 22, 2006 Share Posted November 22, 2006 Nice dude, lets hope its ok Quote Link to comment Share on other sites More sharing options...
bluelady Posted January 7, 2007 Share Posted January 7, 2007 Hi So not the only one with a warranty issue problem and the Northampton dealer. Had to take mine back to Exeter where it was purchased to get sorted at the beginning of Feb. Who is good to use in the Northampton area please or is it a trawl to Milton Keynes and are they any good??????? Help!!!!!!!!!!! Bluelady x Quote Link to comment Share on other sites More sharing options...
Phil B Posted January 8, 2007 Author Share Posted January 8, 2007 Hi Jane It's Northampton or Richard Sanders in Kettering. Richard Sanders wouldn't change my head unit out though, gave me some guff about humidity causing skipping. I've now got cutting out on the left speaker since Northampton changed the head unit - I give up. I'm near to the point of changing car to get away from the dealers as I'm fed up with being made to feel like an inconvenience. Are any manufacturers any better???? (Vauxhall were pretty good so maybe a 220 VXT if I can fold myself in?) Richard Sanders serviced my car OK, haven't had any problems. Parking was an issue there, but they've just had a new area built so it should improve. Mines due again in March, so I'll take it there. They are probably as good as any - good luck Let me know how you get on - Phil. Quote Link to comment Share on other sites More sharing options...
bluelady Posted January 10, 2007 Share Posted January 10, 2007 Hi Phil B, Thanks for all the help and advice and I will let u know how I get on in future - for the record my 6CD changer skips too - only happens when it appears to be a particularly cold morning. I have decided to pay the hotel bill and take the car back to Exeter this time as I used to order all all my cars from there in a work capacity and they know me well. Next time will try your recommendation however and let u know. Hope to manage to make some of the meets in the Midlands area in future but have not seen many Z's around this way only a coupe on a 53 plate near the Nissan garage in Northampton !!!!! Wonder where he takes his - LOL. Jane xx Quote Link to comment Share on other sites More sharing options...
H5 Posted January 10, 2007 Share Posted January 10, 2007 Hi Phil B, Thanks for all the help and advice and I will let u know how I get on in future - for the record my 6CD changer skips too - only happens when it appears to be a particularly cold morning. I have decided to pay the hotel bill and take the car back to Exeter this time as I used to order all all my cars from there in a work capacity and they know me well. Next time will try your recommendation however and let u know. Hope to manage to make some of the meets in the Midlands area in future but have not seen many Z's around this way only a coupe on a 53 plate near the Nissan garage in Northampton !!!!! Wonder where he takes his - LOL. Jane xx The CD skipping is where the laser isn't good enough to get through the condensation on the discs Jane. If you eject them and give them a wipe, it helps. Otherwise, ask for a new headunit. Quote Link to comment Share on other sites More sharing options...
bluelady Posted January 10, 2007 Share Posted January 10, 2007 Thanks H5, Will remember that the next time I am swearing at the machine. Jane xx Quote Link to comment Share on other sites More sharing options...
alscar Posted January 12, 2007 Share Posted January 12, 2007 If it makes you feel any better. (I'm sure it wont)... My stereo has just this morning started to do the same! Took about 5 mins for the car to warm up and it stopped though. I did read somethign in the handbook that talks about it skipping in the cold, its not like Nissan dont know about it. Quote Link to comment Share on other sites More sharing options...
bluelady Posted January 12, 2007 Share Posted January 12, 2007 I know what u mean went out in mine early yesterday and guess what the same prob for about 3 mins and it stopped. Question? Why is is always the fav track it does it on. Jane x Quote Link to comment Share on other sites More sharing options...
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