nightine

Nissan UK called to tell me they are refunding the hours labour I had to pay to get the steering lock fault fixed in March (before UK but after US recall) Not a bad result

Is your steering lock on or off? Mine was off which made it easier to load and move around to load and unload. The trucks do have electric winches and they shouldn't use the towing eye to load on to the bed Can the truck reverse up the drive to unload? I thought that was the purpose of the towing eye, why do you say they shouldnt use it? From what I have been told that they are often (generally not Nissan specific) not strong enough for the job and can pull out etc They will more than likely use the suspension strut sometimes using the towing eye as back-up.

Is your steering lock on or off? Mine was off which made it easier to load and move around to load and unload. The trucks do have electric winches and they shouldn't use the towing eye to load on to the bed Can the truck reverse up the drive to unload?

1. The G Man, MY10 (60 plate), Dec 2012, Parks of Hamilton, fixed under warranty. 2. TheMacDaddy, MY10 (10 plate), Autumn 2010, Marshalls Cambridge, fixed under warranty 3 Marconorth, Dec09 (59 plate 10.5miles), Dec 2012, Benfield Nissan Carlisle, fixed under warranty (just before warranty expiry) 4 Nissanman312, (60 plate 7500miles), Colliers Nisssan Birmingham, being done under warranty. On back order (1month wait!) 5 BigSlick, Sep 2009 (59 plate 14000miles), Benfield Nissan Newcastle, (£191 paid for repair with partial contributions from Nissan, point of purchase and Benfield) Car coming up to 4 months OOW 6 Nightine, June 2009 (09 plate 26,000 miles, Westway Nissan Stourbridge - Nissan UK (after logging case) paid for part and I paid 1 hours labour (£96). Part ordered Wednesday, fitted Thursday.

Glad I rang Nissan now

Got car back today £96 labour so all in all not too bad - just out of interest how much is the part?

Apparently different parts used in America due to their hotter climate, wasn't completely sold on that answer but as much as I tried they wouldn't budge on the labour charge. I had seen a copy of that letter you posted and mentioned it but no go.

Nissan confirmed they will cover cost of the part but I have to pay the labour as it's not an official recall in the UK.

Heard back from dealer, it is the steering lock. They are just waiting to hear from Nissan to see how they proceed as the process is different to just ordering a part. If I do have to pay labour they reckon it will be 1 hour at £80+vat

My 2009 out of warranty 370z is currently at dealers with suspected steering lock fault. Did my homework as dealer was suggesting £1300 approx to fix which scared me! In America Nissan started a recall for this fault last week which includes parts and labour. I spoke to Nissan UK who logged a case and got back to me same day which was impressive. They will cover the part and will get back to me on labour when vehicle is diagnosed. Hopefully some light at the end of the tunnel Also suffering from a drivers door that doesn't open from the outside which I think is unrelated but very annoying

Hi from a 2009 370z owner Currently suffering from the steering lock issue but some good news as Nissan america have started a recall for this fault. I've logged a case with Nissan uk and so far they have agreed to cover the cost of the part but awaiting call back on labour - will let you know outcome in relevant forum.