Gootatcrashing, can you let us know how much the deficit was please?
The tickets had to be sent in an A4 envelope, as you're not supposed to damage or bend the stupidly over-sized A4 sheet of paper that we all have to stick in our windscreens. All tickets were sent out on Monday if I had your address, or Tuesday/Wednesday if I didn't, depending on when I got your address. I had no idea that an envelope with a maximum of 2 sheets of A4 in could possibly cost more than a first class stamp!!! Granted I don't post things very often, which is possibly why I didn't know, but FFS!
We are in the process of complaining to Japfest now, as this has been a farce from start to finish. We had to have every ticket request and payment in by early June, then they take a month to send the tickets, with only 5 working days to send them out to you lot. Then they also send a bunch of car passes that are of A4 size, so as it turns out apparently, cost more than a first class stamp to send out in an envelope! Please make sure you check with your local post office/sorting office, to see if they have yours. I can only apologise at this point and try to make contact with Japfest tomorrow (tried today unsuccessfully) and insist that they have some spares at the gate for us to pick up.
Keep your eyes on this thread.