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CK@Chris Knott Insurance

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  1. Hi, We're so grateful if you asked Chris Knott to quote for your car insurance this year. You should know that we don't take anything for granted. If you need us over Christmas please just check our opening hours below. We'll be operating on reduced staffing levels so please bear with us. In addition to the customary holidays, we'll be giving staff a couple of extra days off to rest and enjoy time with their families and friends - we wish the same for you as you celebrate (or don't). CHRISTMAS OPENING HOURS: Friday 23rd December - Open 9am to 12.30pm Saturday 24th December - CLOSED Christmas Day - CLOSED Boxing Day - CLOSED Tuesday 27th December - Bank Holiday CLOSED Wednesday 28th December - CLOSED Thursday 29th December - Open 9am to 5pm Friday 30th December - Open 9am to 12.30pm Saturday 31st December - CLOSED New Year's Day - CLOSED Monday 2nd January - Bank Holiday CLOSED Tuesday 3rd January - Back to normal SOME PRACTICAL STUFF... RENEWALS OVER CHRISTMAS You can renew your cover online at any time even if we're not open - just remember to include your unique CK Broker Ref. CLAIMS If you need to make a Motor Claim (excluding windscreen claims) please call our Claims Team on 0345 618 8316. For all other claims please refer to your insurer's documentation for the correct number to call. QUOTELINE: 0800 917 2274 (please mention this club/forum when you call). We hope you have a peaceful Christmas and a blessed New Year. Kind regards, Nick & the rest of the Chris Knott Team PS. I'm now on annual leave until 3rd January so won't be available on forum until then I'm afraid. If you have any questions about your cover or any concerns please email enquiries@chrisknott.co.uk - thanks. ***************************** MORE RECENT TESTIMONIALS from happy clients "A friend's got himself a shiny new passat 61 plate estate, anyway, recommended Chris Knott, he spoke to an Ian Willis and lo and behold Chris Knott were the cheapest by £70, so he's well chuffed, not only that because I recommended Chris Knott I get a £20 discount when my renewal comes up in December. If I renew with Chris Knott (here's hoping I do) it will be the fourth year with same insurer, talk about looking after existing customers You rock!" Imran, VWAudi Forum "Well I will be insuring with you for another year as your quote is cheaper than any other I have found. Have also recommended you to my dad, so am waiting to see if he goes with you so I can get my £20 discount to make it an even better deal. The guys at CKI are really friendly and helpful, but I can't comment on the claims process as I have not had to make a claim." Steviec100, 208 Owners Club "Just had the renewal price for mine and is gone up just a shade over the 16.3[% national] average so it's looking like I'll renew [with CK] for the third time running. I've done all the comparison sites, Aviva, Direct Line, Allianz and nobody can touch them again. Makes a change from the p#ss take I got from several others after a low first year." gerrywac, UK-MkIVs.net "Renewed my insurance with you guys earlier today, didn't see much of an increase at all." mark-in-stoke, GT86/BRZ Owners Club "I was expecting an increase with my insurance which is due soon, but when the renewal came through it had dropped by £21.00 and is now only £176.00 (last year £197.00). Not bad for fully comp' insurance, 2yrs NCD." Xanadu, Celica Club UK
  2. Is that for a renewal or a new policy? If a renewal we are allowed to price match to save you the hassle of moving. If new policy we can do better than match.
  3. UPDATE: AND THE WINNER IS... Put up the bunting, light the firework fuses and start the fanfare - we're announcing the winner of our latest prize draw. Our winner plus a friend will receive VIP tickets to the Performance Car Show (featuring Autosport International) at the NEC in January and all they had to do was ask Chris Knott Insurance to quote for their car insurance. They didn't even have to take up the policy to qualify. And that's certainly the case with this winner drawn at random from all the entries. Very many congratulations to Gordon Macmillan of Dunbartonshire, Scotland - a member of the Saab Owners Club GB. We'll make contact with Gordon first thing on Monday to give him the good news. Well, that's almost it for this year. Aside from answering any questions or contributing to discussions there's just one more post to make next week. We'll be letting you know our opening hours over Christmas so you can contact us if your car insurance renewal is due in the coming weeks. best, Nick QUOTELINE: 0800 917 2274 ONLINE: Callback Request ******************** FEEDBACK RECEIVED "I'm with @ChrisKnottIns with HondaKarma's referral and the premiums I'm paying [are] much less than what comparison websites quoted me and that's with 1 year NCD and I live in London." legend-ary, HondaKarma "I've been with them the last 3 years now. Never had the need to file a claim, so can't comment on that aspect, but overall it's been a painless experience, (or at least as painless as compulsory insurance can be) and they have matched any of the competitors' prices, where they were higher than the competition." turbopete, Mercedes-Benz Owner Forum "Got my mk2 VR6 with you and my winter runaround and just sorted my house buildings and contents through yourself - saved me a fortune. The more pennies to spend on the mk2 now." boab3, VR6 Owners Club "CK had never come remotely close to any of my previous quotes on my cars, nor my father's (range of fast Audis, Porkas, Astons), regardless of spotless licences and claims history. This year, however, they beat both my quotes on the Zed by a decent amount and the "new starter" Golf I've bought for my fiancee. The quote was still high, but no NCB to use as it's on the Zed and a driver who hasn't held a policy for 9 years due to driving other cars meant it was always going to be. So in summary, thanks to the guys for giving me at least another 6 months on the Zed before the wedding forces sale!" JAD, Z4 Forum "I bought my insurance through Chris Knott today, having not owned my GT86 for long enough to be eligible last year, and wanted to provide yet more positive feedback. I can honestly say I've never had such a fast, straightforward, experience taking out insurance. I phoned twice, both times in the middle of the day during my lunch break, and both times my call was answered immediately... I'd like to thank Kim and [ian] who I spoke to today...for their excellent service too; it's nice to talk to someone who sounds genuine and friendly rather than the usual call centre robot reading through a script. There was no high-pressure sales pitch for all sorts of unnecessary extras either. CK were also able to beat my cheapest quote (which happened to be my renewal quote) by 10%, so it was a real no-brainer to take out the policy through them. Unlike many insurers, there was no fee for using a credit card. Great service, great price, and I'd happily recommend Chris Knott to others." spikyone, GT86/BRZ Owners Club
  4. Ah right, I'm told there was another issue, based on one of the insurers' other risk requirements. cudaboy - will PM you.
  5. I don't do the quotes, so yes I'm just asking our guys what the real issue was.
  6. No one can guarantee to be the best 100% of the time I'm afraid - it's just not realistic. Otherwise we'd insure all the forum's members and no one company does. The criteria set by the insurers is to make sure we don't take on too much of the riskiest stuff. 12 months experience of the power and RWD is a minimum requirement and it makes sense. I'm confused as to why we couldn't help @cudaboy if he has had a Barracuda and I'm looking into that at this moment.
  7. UPDATE: Chris Knott's current Top 20 clubs and forums As the year draws to a close, here are Chris Knott's Top 10 and Top 20 club/forum rankings for 2016 as they currently stand. Though of course there are still a few weeks of 2016 left and all could change!! Remember, to feature in our Top 20 a club/forum will be producing a high number of quote enquiries AND Chris Knott will be converting a strong percentage into policies. There's a good argument that if you drive one of the cars on the list you're more likely to save money on your STANDARD/MODIFIED/MULTI-CAR insurance when you ask Chris Knott to quote, based on recent past performance. Chris Knott's Top 20 so far for 2016: 1. Volvo Owners Club 2. Alfa Romeo Owners Club 3. Briskoda 4. Saab Owners Club GB 5. BabyBMW .net 6. Mercedes Owner 7. Z4 Forum 8. Audi-Sport .net 9. CivInfo 10. BMW 5 Owners Club 11. Vectra C/Signum Owners Club 12. MPS Owners Club 13. Fiesta ST Owners Club 14. Kia Owners Club 15. GT86/BRZ Owners Club 16. BimmerForums 17. TT Forum 18. VWAudi Forum 19. AlfaOwner .com 20. Hyundai Coupe Owners Club Regardless of whether you're on the list, we'd like to thank you if you've asked us to quote - we don't take the regular and steady stream of enquiries from club members for granted. If you haven't yet tried us for a quote on your pride and joy please give us a go at the next renewal - we'd love to look after more members from this forum. Quoteline: 0800 917 2274 - please mention your club/forum to receive the full benefit of the scheme. Online: https://www.chrisknott.co.uk/CarQuote - complete brief contact details and we'll call you back. best, Nick PS. Next week I'll be revealing the winner of the Chris Knott Autumn Prize Draw. One lucky car enthusiast will WIN a pair of VIP tickets to the Performance Car Show at the NEC on Saturday 14th January with all sorts of privileged access and exclusive features. *********************** TESTIMONIALS Five examples of recent feedback from car enthusiasts across a range of clubs and forums: "Chris Knott Insurance all set up and running. Many Thanks." thepaws4, Mazda6 Owners Club "It was a simple process when I switched to using them this year. They said they would beat my current renewal price by 10%. The way this was offered to me felt like it was their standard M.O." om613, Mercedes-Benz Owner Forum "I have both my cars insured through Chris Knott ... Highly recommend them " chris2982, HondaKarma "What is more impressive than great 'new customer deals' is decent renewals that compete with other 'new customer' deals... This year the renewal was good and could not be matched even with 'new customer offers' by competitors...we renewed again :0)." Dennis, Focus ST Owners Club "They were the cheapest for me in Southampton city centre." Darkangelv2, Z4 Forum
  8. So, the AA released a report last month showing how much car insurance premiums have risen over the last 12 months. Apparently, premiums have gone up by 16.3% - an average of £82 per policy (£18 of which is due to the 2 IPT (tax) increases). The current average car insurance premium is now just pence below £586. Well, maybe they don't know about this special car club/forum scheme. Bucking the trend, I see that our quotes have only risen 3% (£13) on average over the year and our average premium now sits at just £391. I know members sometimes comment about having to get proof of their alternative quotes but if our scheme is quoting £195 less than the rest of the market (again on average) this minor inconvenience is surely worth it? We'd be really grateful for the opportunity to quote for your car insurance when it falls due. If you'd like to make a saving perhaps you'll give us a call or provide your contact details at the link below. Of course, it's not all about price - you'll also receive solid service and help whenever you need it both before and after you've become a client. Quoteline: 0800 917 2274 - please mention this forum to receive the full car enthusiasts scheme benefit. Online: Callback Request Form best, Nick ************ TESTIMONIALS You knew we couldn't resist the urge to post a few recent client testimonials. Hopefully you'll find these 4 an encouragement to pick up the phone: "I've used this company for approximately 10 years. I have two vehicles currently with them. I love the fact you can ring and speak to a familiar voice who is always willing to help. I get rewarded for staying with them, having more than one vehicle etc, etc. A type of insurance broker company that's rare. I left this broker one year then I returned, I think that speaks for itself! Thanks for your continued service " Georgie, Google Review "Just had a quote from Ian, was more than happy with the quote! will more than likely be renewing with you, don't think the quote will be beat!" Jamesyy21x, CivicType-R.co.uk "Just insured my car with Chris Knott. This proved to be a painless experience and the cost was less than 40% of the renewal quote I got from my existing insurer." Naraic, Mercedes-Benz Owner Forum "Same here, can't match that kind of difference but very worthwhile. Good built-in benefits, etc. as well. I dealt with a charming lady called Kathy West who provided excellent, efficient service. Quotation done and dusted with copy sent by email in a matter of minutes." davemercedes, Mercedes-Benz Owner Forum
  9. Hi MikeyM, no, I'm afraid the insurers won't accept motor trade no claims as bonus on an individual private car. We'd welcome the chance to quote once you've built up a year's NCB though.
  10. Thought I'd just remind members that this is the last month of our awesome Autumn Prize Draw where you can WIN a PAIR of VIP Tickets to the Performance Car Show booked for Saturday 14th January 2017 (worth £250). All you have to do is get a Chris Knott Car Insurance quote before 01 December. We can quote 30 days ahead so if your insurance is due up to 30 December we can still quote you before the deadline. You'll have seen from our other posts that Chris Knott is currently saving car club members an average of just over £230 against their existing renewal and over £54 against the best alternative quote they can find out there. So, call us for a quote - see how much we can save YOU and gain automatic entry in our Autumn Prize Draw. QUOTELINE: 0800 917 2274 - please mention this club/forum to ensure you receive the full insurance benefit of club membership. best, Nick PS. Here's a link to the Performance Car Show so you can check it out and see what's included in your VIP tickets. ******************** Recent Testimonials from fellow car enthusiasts... "Good work guys. Great experience with your renewals team just now. Firstly very open and honest and secondly, matching last year's quote, which will do me for another year at least. Fills me with the confidence that should a need to claim ever arise, you'll look after me in the same manner. Thanks, Waz" wazza, THE Corrado Forum "My quote from Chris Knott was only £13 cheaper than another quote I had got, but hey, cheaper is cheaper and I was happy to take out a policy with you after hearing all the positive comments on here! I spoke to Rebecca a couple of times when sorting my policy out and she was really friendly and helpful " Kat, DS3 Owners Club "I was hit a few months ago causing minor damage to the passenger door. A non-fault accident. I'm insured through Chris Knott. I called later that day. Had a courtesy car the beginning of the next week. Car taken away for repair and had it back about ten days later. Courtesy car was a skoda superb and was really nice to drive. Repair was to a high standard. A good experience overall." cheekee, Civinfo "I think the true test of an insurance broker/company is when you do have to go through the claims process. I moved to Chris Knott a week or so ago and although I hope never to have to claim on the policy, it's reassuring that the service recieved lived up to expectations." Strax, Fiesta ST Owners Club "I've recently been through the claims process with Chris Knott & Highway for a non-fault claim. Called on the day of the accident. Car was collected the next day, courtesy car (16 plate A5) arrived the same day a little later (provided by my insurer at no cost to me). After a few weeks, the car was dropped back off at my work and I was given an opportunity to review the work. The courtesy car was collected from work the next day. As it's a non-fault claim on my part I imagine it may have worked slightly differently from what JamesBaby experienced but still an otherwise pleasant dealing with solicitors/insurers (which I'm sure you'll all agree can be a rare occurrence). Dangerousfish, DS3 Club "So in the post today came my renewal quote from Tesco ....Nearly double lasts years quote lol what planet they on, off to the go fatblokes site and better comming up with Churchy as the main player and wayhey tesco bank ... ohh yes on there they are cheaper than a renewal lol. Next step Chris Knott, and even better than Churchy great deal with Recovery and Key Cover, overseas, the works and a further £20 cheaper, uk call centre to an english person and a Personal Account Manager if you want, so at the end of the month my PAM will be calling me to confirm all the details, only one downside £150 deposit which is quite hefty compared to churchy £70. Good Service. Polite and very helpful." thepaws4, Mazda6 Owners Club
  11. Feedback about Chris Knott Don't just take our word for it when we say we're competitive and offer great service. Here is some of the recent unsolicited feedback we've received from your fellow car club/forum members and enthusiasts that shows why you should call Chris Knott Insurance for a quote: "Just a quick heads up that I found CKI a great company to deal with, all very polite & knowledgeable about their cover & understood about mods etc. Admiral = hard work & would not cover my Focus ST with basic mods but they did cover my modded import wrx!? Anyhow try CKI for a decent quote, very happy & feel I have made a good choice with the cover you get." taj27, Focus ST Owners Club "I can add my own testimonial to those above - I have 6 or 7 cars with CKI and the rest with other brokers. It's fairly well known that I change cars frequently and the service I receive from CKI is always excellent. I recently changed the registration number on one of my cars; a simple 2 minute telephone call (including queue time) to CKI had it sorted and the new certificate emailed to me immediately. The cost - £0.00. Compare that to the Esure charge of £28 and Adrian Flux £25 to change a reg. no. I have two identical non-Alfa cars, the CKI premium is £280 and the Adrian Flux premium is £400. In my personal experience the CKI offering is superb." Chris, Alfa Romeo Owners Club UK "+1 for Chris Knotts, have managed on all occasions to beat any quote I've had, even if only by £10. Excellent service too." sliced, Audi-Sport Net forum "So after some shopping around and a few issues with AF not being able to get me monthly insurance I've gone with CK, saving me around £30 a month (works out about £200 saving)." Adam2489, Hyundai Coupe Owners Club UK "Can I give a big shout-out to Ian Willis. Just "quoted me happy" and I'll be going ahead with your quote when my renewal arrives from current insurer." JimBob, BMW5 forum "Spoken to Ian Willis last week for a quote. He's brilliant all the way through. No pressure at all and gave me lots of options. Asked me to wait for my current insurance renewal quote to arrive first and call back later. He said he'll take 10% off for a like for like quote. Rang back today, and lucky enough that Ian picked up my call again. All sorted now, price was a tiny bit more (added legal cover and 56% less on voluntary excess) but customer service by Ian has won the business really." veeg33, Nissan 350Z-UK.com "A really BIG THANK YOU to Chris Knott Insurance. Renewed my car insurance today. Over the phone, no hassle, simple to do. Very Competitive Quotes (for me anyway). Bye Bye Saga" Auric Goldfinger, Briskoda "Just swapped my insurance over to them at renewal after the great service on the phone from Kathy. Sure they were roughly £2 more expensive than the cheapest I could find anywhere else online but I'm more than happy to pay that for the excellent service. Definitely worth a try when your time comes. Oh and yes, I did quote the club code." Shumway, Mazda 6 Owners Club "So in the post today came my renewal quote from Tesco ....Nearly double lasts year's quote (lol) what planet they on, off to the go fatblokes site and better coming up with Churchy as the main player and wayhey tesco bank ... ohh yes on there they are cheaper than a renewal (lol). Next step Chris Knott, and even better than Churchy - great deal with Recovery and Key Cover, overseas - the works and a further £20 cheaper, uk call centre to an english person and a Personal Account Manager if you want, so at the end of the month my PAM will be calling me to confirm all the details, only one downside £150 deposit which is quite hefty compared to churchy £70. Good Service Polite and very helpful." thepaws4, Mazda6 Owners Club "Thumbs up for Chris Knott. After my disapointment yesterday, have today insured simple and quickly. Nice to have a competitive and trouble-free quote that was 50% cheaper than another insurer on here. Another job done." KevinA, GT86/BRZ Drivers Club "Chris Knott are good. Well worth a call." Scottk, Audi-Sport net "I've just insured my 1990 vintage 240 GL estate with Chris Knott, after a good quote from Kim. It's the second car I have insured with this company, my first is my 2006 XC70, which is also insured by CKI. I can thoroughly recommend CKI for the service, which I have found to be friendly and patient." lenjo, Volvo Owners Club Call Chris Knott Insurance for a quote on 0800 917 2274 and mention this forum's unique code to see for yourself how much you can save and what great service looks like. You'll also gain automatic entry in our current prize draw if you get a quote before 1 December 2016 with the chance to WIN 2x VIP Tickets to the Performance Car Show at the NEC. best, Nick
  12. How would anyone afford the larger personal injury payouts? You'd have to insure for it
  13. You'll need to check your policy to see if you have the Driving Other Cars (DOC) extension. It's not that common these days as insurers have stripped it out because of abuse. If any members need the cover, we can include it free of charge, but you need to state that you want it when you incept a policy.
  14. One of the main principles of insurance is insurable interest. If you crash the car what have you personally lost? Why should you receive financial compensation?
  15. First off you don't have an insurable interest on someone else's car and secondly, in the event of a theft claim (neither driver at fault), which policy pays? What stops both of you claiming for the single insured incident?
  16. You can't insure a car twice I'm afraid, so that wouldn't work.
  17. It's been answered but in case you wanted an 'official' reply - definitely cancel the insurance when you sell the car.
  18. UPDATE: Current savings data from Chris Knott Hi guys, I was just looking at some MI and a couple of figures really stood out. I believe they're powerful reminders of why members should include Chris Knott when looking for car insurance quotes... The first one is where customers have told us their existing insurer's renewal quote Chris Knott has been quoting an average of £230.12 less than their renewal - that represents a 37.12% average saving.* Even when we compare our quotes with their supplied best quote (including those on comparison websites) it's still a worthwhile saving - an average of £54.89 less than the best available alternative (11.94%)** If you'd like to save money on both what you're paying now and the best out there in the market make sure you include Chris Knott Insurance in the mix at quote time. QUOTELINE: 0800 917 2274 best, Nick * I compared the year-to-date total of all supplied renewal prices against the total of the CKI quotes on those and divided by the number of quotes. I included all quotes whether the customer ended up taking the policy or not. ** I compared the year-to-date total of all supplied best quotes (renewal or alternative) against the total of the CKI quotes on those and divided by the number of quotes. I included all quotes whether the customer ended up taking the policy or not. PS. Don't forget you can enter our draw for 2x VIP tickets to the Performance Car Show at the NEC if you receive a car quote before 1 December 2016. ************************ Recent client testimonials also reflect our money-saving ability: "Just took out a policy with you for my new fiesta ST200 which I'm collecting in a few days time. Miles cheaper than the price Ford quoted me as part there drive away insurance and nearly £100 cheaper than I'm paying now on a fiesta ST3. One happy New customer." John74, Fiesta ST Owners Club "Did a quote; quote came out better than any comparison site figure, and I'm now insured through yourselves! Nice to speak to someone on the end of the phone that was able to answer my questions so quickly. Great service! Thanks!" Ryanfsr, Briskoda "Just got a quote off Chris Knott for a W202 C220 CDi and it was actually lower than all the search engines! They've been good to me in the past with my Volvo 850 and V70 T5 CD Autos so will always use them. Cheers guys " RGM, Mercedes-Benz Owner forum "Chris Knott Review - Give them a go! That dreaded time of year... insurance renewal! It all started off with a comedy email from Admiral about my multicar renewal... a healthy £500 more than last year So I did the usual "new customer" thing with them and it still wasn't great... Then did the comparison site and a few better quotes came up... Then I decided to give Chris Knott a bash and see what they could do. Best decision I made! Rang their number (0800 917 2274) and quoted our CLUB CODE: MAZ-216 and had a good chat with the nice lady Rebecca on the other end. After we'd gone through all the details she gave me a pretty decent quote, competitive with the cheapest I'd already found. I did however want breakdown as well on the 2 cars and so she asked me to leave it with her and she'd email me in the morning with the best she could do. Well... I was happy to open that email! Not only had she got me the breakdown for the 2 vehicles but she'd beaten the price even more! Very happy with the service and prices and so I have taken out 2 policies with them this year... one for myself and one for my wife Give them a shot guys and see what they can do for you. Very helpful and you don't get pushed into a long queue to get through to a call center in a country you can't understand! Not just that but if any of you do take out a policy with our club code (MAZ-216) then the club gets some commission which will go directly into the pot for keeping this site up and running Let me know how you get on if you give them a go." Ross, Mazda6 Owners Club "Easiest car insurance I have had in 40 years. Even an added mod recently was sorted with just one email and a reply within 24 hours. Awesome!" Shel, Hyundai Coupe Owners Club
  19. I'm afraid we can't help then as we can't quote Zed drivers at 22. You might find that putting your Mum on, if your Dad's coming off, results in a lower premium - it depends on the insurer. N
  20. Hi Mikevv, what's your age please? And where will the car be parked overnight at the new address (garage, driveway, road, etc)? best, Nick
  21. Just a reminder that if your car insurance is due before January you could WIN 2x VIP tickets to the Performance Car Show at Birmingham's NEC (plus entry to Autosport International) for Saturday 14th January 2017 courtesy of Chris Knott Insurance. This is a great prize for all you petrol-heads (worth £250) - just check out our previous post - you'll be impressed by how much the VIP tickets include and what a great day out you and a mate could enjoy. To enter, all you have to do is get a Chris Knott car insurance quote, for a vehicle we don't yet insure, between now and 30/11/2016. The competition started on 01/09/2016 so we're already a month in. And, as we can quote 30 days ahead, even if you're not due until December you can still qualify by getting a quote during the competition period. For your car insurance quote and to see how much you could save, simply call 0800 917 2274 mentioning this forum's unique code. You'll automatically be entered for the draw when we give you our quote. Oh, and we're enthusiast and mod-friendly too so you can be sure we understand your needs as a better than average owner/driver. Pick up the phone! What are you waiting for? Get a great quote and the chance to win this fantastic prize for you and a friend. Why not get your friend to request a quote too (if their renewal is due) and you'll double your chances. All the best. Did we say, pick up the phone? best, Nick ************************** TESTIMONIALS We love car enthusiasts like you. Here's some of the evidence: "After spending what feels like a large chunk of my last week trying to find an insurance company that will cover me with my current modifications and potential future plans it was proving difficult. One phone call later; competitive price and friendly staff." Cal, GT86/BRZ Drivers Club "Just insured again for the year. Best quote I got. Thank you Chris Knott." Jim_Bling, BimmerForums "Had a quote today from CKI and was absolutely shocked! The best I had until CKI was £391 TPFT but for FC protected and a host of extras £325. Thanks. As soon as I am ready, I shall be switching to CKI ..... Awesome." ACC21260, Focus CC Owners Club "Can I say, a very reasonable premium from CK for my Giulietta (and, whisper it, MX5). Giulietta retained by CK and MX5 moved from those people that like(d) to quote you happy." Harbey26815, Alfa Romeo Owners Club "It was a no-brainer for me Nick, you were WAYYYYYY cheaper than where I was, cheaper than comparison sites and the lassie that called me back was extremely professional and engaging. Communication has been excellent, much better than the company I was with." Nyx1962, Hyundai Coupe Owners Club
  22. Hi, you'll be aware we regularly post examples of the feedback we receive and these are geared more around members' experience of our prices. But here's an unsolicited tale of the experience of one car club member who needed our help when his car was stolen... "Well as promised here is my review of the sad experience of having my pride and joy stolen. The MK4 VW R32 was stolen after what looks like a targeted burglary at my home. It was last seen with a group in the Bradford area. The car was apparently HPI checked in the weeks prior to the theft, and also the week after the theft. Perhaps this implies it was targeted and was then attempted to be sold on. Anyone who knows me and the car knows for the last 5-6 years of ownership how much that car was cherished. I'd spent thousands on it even in the last few months and weeks before it was stolen and it was planned to be kept forever. It was soul-destroying to see it stolen and in the hands of scum, but we were not harmed so I am grateful for that. All else is insured which helps one move on with their life. To that end, I was expecting a nightmare from the insurers. You hear horror stories of low-ball offers of perceived market value and long protracted arguments of what your payout should be. You wonder when you will get paid, you wonder what car you will be able to get from the payout, you mentally prepare for bad news and insult to injury with the impending offer from the insurance company. Thankfully with Chris Knott, and Highway Insurance, my experience of my first ever such claim on insurance was reassuringly good, and better than what I expected. Claims for damage are relatively easy going, you get a quote and take the car for repair, drive a courtesy car, pay your excess, and then collect your car. Job done. Not so with a theft and Total Loss claim. Something to be aware of which I wasn't:- in a total loss claim, where your car is deemed unrecoverable/unrepairable, you do not have access to a courtesy car. You have to get your own car or hire one at your own expense for the duration of the claims process upto the point you buy a replacement vehicle. £120 per week for a tiny supermini, not including insurance waivers and other extras. If you need something larger you pay more. If it takes 4 weeks to get a payout, and a new car thereafter, you are easily £500 out of pocket already. I needed a car to get to work etc. so the pressure was on to get the matter resolved. In my heart I wanted the car back, but after hearing of the lowlife ragging it around their dumps in Mannigham and Firzinghall I decided I no longer wanted it back, and wanted to move on. A sad end to lovely years with the best car I'd ever had. I made the claim to Chris Knott, and was put in touch with several departments and then finally the claims handlers. They collected information and investigated the claim. I was under a lot of financial pressure, as well as being quite emotionally charged just from the whole incident. I was concerned for my wife and was in the midst of making the house like Fort Knox. So I kept in regular contact with the claims handlers. There was a lady called Amy as well as others who showed great patience with me, and remembered me when I called. The handlers investigated the claim and until that was complete the claim could not be passed forward for conclusion by the technical engineers. This took the best part of 3 weeks from the theft date. I contacted them every few days for an update and to let them know the issues I was facing. Then it finally came to an offer from the technical engineer which, as expected, was a low-ball offer which they said was based on the Glass's Guide for my mileage. So I had to write to them about the car, its history, its condition, its equipment and how it differed from other cars which were being advertised at lower prices. I eventually got a call from the engineer who in all honesty was a really nice guy, and reasonable. He explained his role and his payout limitations and being able to justify to auditors any value he agrees. We discussed my car at length and I felt he was sensitive to the situation of losing a car which one is passionate about, as opposed to a monetary loss of a form of transport. He himself was a car enthusiast which made me feel as if he understood me. In the end I am happy to say that we were able to agree a settlement which I was happy with. I felt I was treated like an individual, and I was treated fairly. The final agreed offer brought closure to the issue, as opposed to add to the pain. The cheque for the payout arrived within days of the agreement being reached. Such was my overall experience with Chris Knott and Highway, that they will be my first choice for a renewal quote from now on. The last thing you want in a time of painful issue is for more insult to be added to injury with hassle and poor payout. Chris Knott are understanding to people who cherish their cars, modify them and look after them." JamesBaby, R32 Owners Club If you'd like to be looked after by a broker who understands your needs and the passion you have for a car that is more than just a mode of transport, we'd be happy to talk. Chris Knott Quoteline: 0800 917 2274 - please mention this forum or its unique code to also receive the club scheme discount. best, Nick
  23. You’ll probably be aware that the former Chancellor (in November 2015's budget) levied a second increase in Insurance Premium Tax on unsuspecting motorists, bringing the duty up a further half a percent to a ‘nice’ round 10%. This following another recent increase from 6% to 9.5%. The new 10% rate comes into effect on 1 October this year. You'll be pleased to know that while we can't control the effect on car insurance premiums, Chris Knott Insurance is still going to be helping you where we can. We'll continue trying to beat your alternative quotes (which will also have been affected by the tax rise) to find you the best deal. And where we know what we're up against we can respond favourably under our special scheme that rewards car club/forum members. There's good news on a couple of our other products where we do control the prices. It's only right that we're NOT increasing the cost of either our GAP Insurance (starts currently at £85) or Multi-car Breakdown Cover (currently starts at £63) despite the tax rise - we'll absorb the cost of the extra tax ourselves. Your unique web links for these two products can be found elsewhere in this section of the forum. Alternatively, you can call us on 0800 917 2274 for quotes on any of our products and we'll be pleased to talk to you. best, Nick *********** Testimonials Thanks to these guys for posting feedback about Chris Knott. Here's a selection of those received recently. If you'd like to see your positive feedback featured please post it and we'll find it. "Got a quote today super happy with outcome, all mods declared loads cheaper than comparison site companies. Will be purchasing at the end of the month. Thanks guys." CAM32ON, CivInfo "I've just renewed my Jaguar insurance with your guys. Very pleased with the service and price " PuntoBoy, Punto Sports forum "Had a quote today from CKI and was absolutley shocked! The best I had until CKI was £391 TPFT but for FC protected and a host of extras £325 thanks. As soon as I am ready, I shall be switching to CKI ..... Awesome." ACC21260, Focus CC Owners Club “I don’t normally write reviews but I’ve just swapped insurance to CK, and wow what a pleasure to deal with, Rebecca is a credit to your team and nothing was too much trouble, very knowledgeable and helpful, such a difference to other insurers very satisfied, great cover and a great price, thanks a lot.†Paul Savage, Facebook "Thanks for the reply, I agree it's a pretty good deal, and while I hope never to (have to) use your services it's good to have peace of mind that I'm with a broker in case support is ever needed." Jim, Z4 Forum
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