Marios Posted October 1, 2009 Author Share Posted October 1, 2009 Just had news back from the dealer who are now saying it is the DVD itself and they are telling me this part was not covered in the warrenty?? Surely it would be as it came as a unit??? Quote Link to comment Share on other sites More sharing options...
rtbiscuit Posted October 1, 2009 Share Posted October 1, 2009 like i've said before nissan are masters of avoiding payout Quote Link to comment Share on other sites More sharing options...
Spaceman Posted October 1, 2009 Share Posted October 1, 2009 All dealers are masters of not paying out, took me 6 weeks several phone calls and faxes to get a steering pump sorted out on my last car. I just persisted with it said if it wasn't dealt with i would seek legal advice / Trading Standards. eventually got it done. If you have a pal in the legal world get them to put together a letter for you and document as many times, dates, conversations as possible so you have back up. Quote Link to comment Share on other sites More sharing options...
Marios Posted October 1, 2009 Author Share Posted October 1, 2009 Good news! After following martinmacs suggestion of speaking to customer service it has helped me win my battle against my local nissan. They were telling me I had to pay for the cd as it was not covered, however nissan have contacted the garage and told them that they are going to fit the cost of the DVD as I complained that they have not followed up my request for someone to contact me and that the fact I was being messed around. So on Monday they are dropping me off a new satnav DVD- result! So im guessing that if you are having problems with your dealer I suggest you speak to customer service to get things resolved! Thanks for the help! Lets just hope it actually works and my satnav will finally be repaired! Quote Link to comment Share on other sites More sharing options...
andymc Posted October 1, 2009 Share Posted October 1, 2009 Nice result. Just for clarity - I understand the GPS receiver in a UK car in underneath the plastic covering on the rear strut brace. Any blobs or whatever around the sunglasses holder/rear view mirror area is the mobile phone kit antenna. Quote Link to comment Share on other sites More sharing options...
Rentech Posted October 24, 2009 Share Posted October 24, 2009 Nice result. Just for clarity - I understand the GPS receiver in a UK car in underneath the plastic covering on the rear strut brace. Any blobs or whatever around the sunglasses holder/rear view mirror area is the mobile phone kit antenna. The guide that I have shows the GPS receiver located behind the dash, just to the side of the instrument cluster, with the NAVI control unit under the rear strut cover. This guide's for the American version though so maybe different over here Quote Link to comment Share on other sites More sharing options...
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